Shopify Marketplace Connect

Can't seem to set mine up - either an issue with the asin or sku.

Great concept, just unfortunately doesn't work for me so will try the old fashioned way of manually adding the products to Amazon.

Not secure. There is an integration issue with Walmart, and customer support requested we share private API key pairs and secrets in plaintext. Unimaginable.

Despite having 24/7 customer service available via chat, I am yet to receive any resolution to the issues I am facing. The responses I get are limited to a single email per day, either requesting additional information or stating that I will be updated on the progress. The core issue is a SKU mismatch on all the items. If you are trying to run a serious e-commerce business, this platform may not meet your needs. I was informed that my case was forwarded to an engineering team that appears to be non-existent. very disappointed !

If you are just getting started, don't use this app!!! It's a normal nightmare to sync it with Amazon and eBay if you haven't configured your products on Shopify (nobody will tell you that) - It's definitely not newbie recommended and not as straight forward as they want you to think it is.

Until today (23/08/2024) I haven't been able to send a single product from Shopify to Amazon - there's always an error somewhere! Not great!

App creates order for FBA but does not updates Shopify inventory. HORRIBLE APP

This app has given us nothing but countless hours of extra work. Slow to use and not intuitive at all.

We installed this app to connect Amazon and Walmart marketplaces to our Shopify store. Unfortunately, we were unable to link our products. We opened a support case on the 15th of July, and despite assurances that Marketplace Connect's developers were working to fix our issue, almost a month later and we still have not had a response.

Shopify Marketplace Connect is holding back our business due to poor support, forcing us to look for alternatives.

It doesn't work properly.
I have connected my Shopify with eBay account and some of the items on Shopify have sold out but they are still showing as available on eBay.
I have deactivated an item on Shopify and manually removed it from eBay as it did not get removed automatically and it kept getting re-listed for some reason so I had to keep removing it until I was forced to permanently remove the listing from Shopify to stop it from being re-listed on eBay

After investigation we found out that our inventory with Amazon is not sync correctly. Contacted support and they said that they only update inventory when Shopify have quantity updated, but if order placed on Amazon directly then they don't update quantity on Shopify unless you turn on order sync as well. Now we have to process inventory count to fix quantity that wasn't updated, and it's hours of work.

Had to migrate over to connect after codisto was discontinued. The negative reviews were spot on. My steady Amazon sales are gone. Most of my listings went to error and are now inactive. It's a complete guessing game how to correct. Hours with chat and on phone with Customer service. Got brushed off by service tech. Said I needed to escalate my issue to another department and I would be contacted via email and call within 24 hours. Neither happened. Marketplace Connect is not easy and not for people without extensive training. Even the Techs at Connect can't get my Shopify listings to connect to Amazon