Shopify Marketplace Connect

I only used this app for a Walmart.com listing. I'm not sure how it performs for other marketplaces.

Here were my issues with Walmart:
1) The listing on Walmart was never the same as the product information on Shopify. I tried multiple times and ways to edit something as basic as the title showing up for the Walmart listing and even after chatting with support multiple times, I was unable to change the Walmart listing title or edit the description completely. The description was pretty much always a bit off
2) Marketplace Connect should see from my Shopify account that I'm shipping all my orders through Amazon MCF. It turns out that Walmart does not allow competitor carriers to be used so Marketplace Connect kept sending Walmart my shipping information and Walmart ignored it. Then they cancelled all my orders after all the products had already been delivered to customers and gave customers their money back. Marketplace Connect should have been able to warn me that the carrier I was using was not compatible with Walmart as Walmart has a list of carriers they can easily compare against.

It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?

Major issue. App was randomly changing products listed on amazon with the wrong price. Products selling for hundreds of dollars less than they are meant to sell for. Tried talking to support multiple times and keep getting the same run around. I have been using this app for almost a year. Who knows how many times something sold for less then it was meant to be listed for and i missed it. The loss in income and incorrect sales i would have been better going with another option.

Dina is a wonderful customer service she has helped me all the way with all my requirements all the way til my list was uploaded at eBay.

Thank you so much.

The support team was very helpful. I had a general misunderstanding of the interface and they managed to answer most of my questions with one email. I managed to sync my listings! thank you

Rain assisted me with mapping eBay data fields. She explained everything perfectly

The easiest way to list your inventory across the marketplaces. Also, the customer support is super helpful.

This app has made the process of importing products to Amazon, Walmart, and eBay a lot easier. The support staff is also very helpful!

Great service, great knowledge base and very fast

5 Star Service from Joy, she was fast and efficient in helping me identify the problems with my listing, and was resolved within a few minutes. highly recommend.