Shopify Marketplace Connect

Etsy does not show up as an option. Only amazon, Ebay and walmart

This app has been so much better than any others I've tried. I was experiencing an issue and the support team resolved it for me right away. But other than that one thing, it's been very smooth!

Mark was a great help - sorted my problem!

The team was super responsive to help with updating some settings in the backend when we first went live.

I just had the best customer support from Michael he very quickly, efficiently solved all my problems and stuck with me over an hour to get all my amazon and walmart listings live. 10/10.

Support won't help at all, import is delayed by hours. The only answer we get from support is we have to much orders which isnt the case or they tell us orders aren't technically importing late if they show up within 24 hours. Looking into alternatives

UPDATE: MAY 7TH

STILL NO RESOLUTION. SUPPORT STOPPED RESPONDING ENTIRELY. THEIR ONLY SUGGESTION THIS ENTIRE TIME HAS BEEN TO PRINT LABELS THROUGH THE THIRD PARTY PLATFORM. THAT IS NOT A FIX. THE CASE WAS SUPPOSEDLY ESCALATED TO THE DEVELOPMENT TEAM AND WE HAVE HEARD NOTHING. NO UPDATES, NO TIMELINE, NO ACCOUNTABILITY. IT IS CLEAR THEY DO NOT CARE ABOUT THEIR CUSTOMERS. COMPLETELY UNACCEPTABLE.

Alles super. Direkte Hilfe von echten Menschen. Wo hat man das heute noch?

We are so disappointed with this app, it really is unfit for purpose. Our prices were replicating from Shopify to Ebay in the thousands, the inventory amounts were incorrect and there were duplicate variations, even though the SKUs and sizes were the same. Dina had to individually sync each product back to Ebay to try to get it to show the correct price/inventory quantity. However, over the weekend, we sold a product on Ebay that isn't in stock in Shopify because all of our inventory quantities have reset themselves to 100 in Ebay.

Marketplace Connect tell us that eBay has a policy that limits the maximum quantity shown on a listing to 99 or 100 units, even if our Shopify stock is higher. However our stock is LOWER than 100 and it is still showing as 100!

After giving them several chances to resolve or explain these problems, we won't be continuing with this app. We were trialling the Ebay connection before we used it for Amazon, where we have many more orders. We don't have much confidence in it sadly, and knowing how difficult Amazon can be, we just can't risk it.

Blazing fast support!, having a slight issue with qty and support are on it within 2 minutes of opening chat, i feel confident that my listings are in good hands!, very intuitive software and orders import every time without fail!

Mariel was amazing, she helped me with issues i was having with syncing to ebay, she worked though it with me and now all is good.
thank you so much for your patience and help