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Support through Live Chat was excellent. Lou resolved all my queries effectively and backed up with screenshots. Would recommend.
Its a horrible tool when you want to manage inventory by youself. They don't offer an option to disconnect your product with their app, so you literally lost the product inventory edit permissions.
Customer service is great! Did a good job of explaining things and then when I asked to schedule a call to talk through some issues, they scheduled one for the next day. They were also VERY helpful on the call.
So far i´ve been having a great experience with them! Deff worth it! Amazon team don´t really know what they are doing half the time lol so when i contacted their support they really didn´t know how to help but marketplace connect has been there for me since day one helping me out and troubleshooting everything. Their great costumer service defiantly worth it! Oh and their customer service is also 24/hrs. Their team is amazing! Thanks again
We had so many issues with syncing to Etsy and lack of good support we have moved to Woocommerce. When shopify updated, it changed all our listings from LBs to grams... and removed the weight from our Etsy store completely. The support had us unlist everything and list it back, which cost us money... plus HOURS to try and fix everything. Their solution was to change our Shopify Marketplace listings to grams. It then caused our Etsy store to believe we were overseas, which then caused a whole other issue for us. This has been the worst!
According to their knowledge base and all documentation, it should not do this, because Walmart collects and pays tax.
Great team. Very helpful indeed. A special thanks to Jae. Solved my problem swiftly. Keep up the great work.
Shopify Marketplace Connect enabled us to import our eBay and Walmart marketplace orders into our Shopify store. Setup was easy and straightforward. Configuration of the app was supported by the excellent and knowledgeable Shopify Marketplace Connect team. Thank you Shopify for another amazing app!
Great experience with customer service! Their team is quick to respond and incredibly helpful. Excellent customer experience so far!
Horrible app. Does not sync to Walmart and customer support gives you the run around.