Recensies (1.712)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 10% recensies zijn 1 sterren
11 juni 2024

I have tried this app support couple of times.

Today I had Russ to help me with a listing issue with Ebay and Etsy.

I greatly appreciate his willingness to help .

Thank you Russ

Gimbills.com
Verenigde Staten
19 dagen gebruiken de app
18 mei 2024

This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. they are unable to fix the app to work efficiently.

Little Yellow Bungalow
Verenigde Staten
3 maanden gebruiken de app
Shopify heeft geantwoord 23 mei 2024

Thank you for your feedback,

We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed.

We have found a backlog causing this issue and this has now been resolved.

Please do reach out if you experience any further issues,

Nikki

22 april 2024

Very good app. I want to thank Adrian from Shopify Marketplace Connect for explaining how to work with this app and especially for my connecting with my Etsy store. Really appreciate the help. Thank you so much.

EdelFaiZ
Verenigd Koninkrijk
19 dagen gebruiken de app
22 februari 2024

I had a little bit of trouble but I contacted for help and they were very helpful and I’m so happy to be able to have all my products on eBay and chill while my products just get published on eBay from my Shopify store! Thanks!

The secret toy society
Verenigde Staten
7 maanden gebruiken de app
26 maart 2024

It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?

Casas Padel
Verenigde Staten
6 maanden gebruiken de app
Shopify heeft geantwoord 28 maart 2024

Thanks for your feedback,

We agree the timing has not been as expected and have reached out for new examples of this issue. We kindly await your response.

Nikki

3 mei 2024

5 stars to Chloe from customer service for her great job helping me update all my products on eBay as I was having a lot of trouble!!!
Regarding the app, I find it a little difficult to manage, mainly eBay, but over time I think that it could be one of the obligatory apps for my store

Hot Bunny Games
Frankrijk
1 dag gebruiken de app
24 maart 2024

not very good,
not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it.
Customer care support is on and off, some time u get a good person some times totally waste of time.
only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.

Best Deals 2 Buy
Canada
3 maanden gebruiken de app
Shopify heeft geantwoord 1 april 2024

Thanks for your feedback,

We have reached out directly and provided a solution to your enquiry, please do not hesitate to contact our support team, available 24/7.

Nikki

1 april 2024

The customer service is really good and is always there to help you out. This app is 100% recommended!

Puffy Puppy Company
Verenigde Staten
8 maanden gebruiken de app
25 april 2024

This is a must app for those wanting to sync there products across markets. Help is fantastic too. The lack of a star is just because the terminology in the app can be confusing.

Australian Deals
Australië
Meer dan een jaar gebruiken de app
20 februari 2024

You guys have the BEST support...everything that you have told me to do since I got on Walmart has worked ..... I have never had support better then yours keep up the good work..Mark

Neat Old Stuff Apparel
Verenigde Staten
5 maanden gebruiken de app