Shopify Marketplace Connect

I have tried this app support couple of times.

Today I had Russ to help me with a listing issue with Ebay and Etsy.

I greatly appreciate his willingness to help .

Thank you Russ

This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. they are unable to fix the app to work efficiently.

Very good app. I want to thank Adrian from Shopify Marketplace Connect for explaining how to work with this app and especially for my connecting with my Etsy store. Really appreciate the help. Thank you so much.

I had a little bit of trouble but I contacted for help and they were very helpful and I’m so happy to be able to have all my products on eBay and chill while my products just get published on eBay from my Shopify store! Thanks!

It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?

5 stars to Chloe from customer service for her great job helping me update all my products on eBay as I was having a lot of trouble!!!
Regarding the app, I find it a little difficult to manage, mainly eBay, but over time I think that it could be one of the obligatory apps for my store

not very good,
not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it.
Customer care support is on and off, some time u get a good person some times totally waste of time.
only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.

The customer service is really good and is always there to help you out. This app is 100% recommended!

This is a must app for those wanting to sync there products across markets. Help is fantastic too. The lack of a star is just because the terminology in the app can be confusing.

You guys have the BEST support...everything that you have told me to do since I got on Walmart has worked ..... I have never had support better then yours keep up the good work..Mark