Shopify Marketplace Connect

Had an issue with my orders syncing and they resolved it in five minutes. Very patient, they took time to go through all my concerns and double checked I'd set up everything correctly. Very straightforward and happy its working well!

Customer support was brilliant fast and very helpful

A big shout out to Jae, thanks so much for helping me out. OMG! you made my day. I really appreciate you. You made sure that I had step by step in order and I follow those steps. Thank you, Jae

The primary reason for apps like this were really to sync inventory with other platforms- which is great. I just wish they completely stayed away from title/description/images/media syncing until it had been market tested. This latter is so problematic on some platforms it's unusable because you can't disable this syncing with confidence. At times it over writes descriptions and titles on your other sales platforms at random leading to critical listing issues (particularly in Walmart). I spent an inordinate amount of time herding cats with constant corrections of a large catalogue. The time spent rebuilding was frankly too costly it would have been cheaper to subscribe to a proven alternative. The online support team were however incredibly responsive and helpful, but they aren't coders and can't fix these issues. If you have just a couple of listings and want a cheaper entry level, it will work fine. If you want reliable control of key listing attributes (Titles/Descriptions /Media), have a large catalogue, and want a seamless experience, then I would not recommend this app right now. Hopefully this software will get there soon, but it's not ready yet.

I hope to come back and post a review if things are improved.

So far so good. The app works much better for us than CED Commerce & the support is 1000 times better! I've had support from Joy & Jae from Marketplace Connect - both delivered exceptional service & knew exactly what they were talking about. Very impressed!

You guys have the BEST support...everything that you have told me to do since I got on Walmart has worked ..... I have never had support better then yours keep up the good work..Mark

Very helpful whenever i have needed to enquire. Great Team. would recommend

This app is awesome. Jae was great with assisting me with publishing my items to Walmart Marketplace. He is very knowledgably and was patience with me. My issue was resolved in addition to obtaining the know-how on how to troubleshoot this issue if it occurs again due to his expertise and knowledge regarding this issue.

Dom, from customer service was amazing! After stressing and countlessly trying to get things integrated, he answered my question in a matter of seconds!

I just got top notch help from Jae in the support department. I like this app and the possibilities!