Avaliações (1 975)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
Editado a 18 de maio de 2024

I've found this app to be highly effective for managing listings on Amazon, making the linking process easy and efficient. However, I've encountered some challenges when it comes to linking Etsy listings.

Firstly, not all Etsy listings appear on the Link Page (Settings page), causing some difficulty. Additionally, enabling a listing in Bulk Edit mode seems to create a new Etsy listing rather than linking to an existing one. This has resulted in unexpected charges from Etsy for duplicate listings.

I reached out to the support team for assistance, and while the first staff member acknowledged the issue and notified the tech team, I didn't receive any updates. When I contacted them again, the second staff member seemed unfamiliar with the situation and unintentionally created a duplicate Etsy listing, leading to an additional charge.

I appreciate the effort of the support team and their willingness to assist. However, I'm still facing challenges with linking Etsy listings, and it has resulted in unexpected charges. I hope these issues can be addressed to improve the overall experience.

Update:
2 weeks later, the first staff member followed up with me and the remaining unshown 2 listings finally showed up on the Link page (Ready to list). Problem solved! Thank you Shopify team!

Update:
Just don't connect with Etsy. That's what I can say. Not sure which side got the bug. Etsy listings duplicated when turning Vacation Mode on and off.

SQUIDIO
Estados Unidos
9 months usando a aplicação
Questão respondida por Shopify 15 de dezembro de 2023

Thanks for your feedback,
We can now confirm this issues has been resolved, we have reached out directly with next steps. We are available 24/7 please reach out anytime,

Nikki

23 de abril de 2024

Can't give it a 5 yet as I've only been using for 4 hours but so far the service has been great and I think it will work out well.

SnowModa
Reino Unido
6 months usando a aplicação
7 de novembro de 2024

Ich hatte eine tolle Unterstützung durch Adrian, und bin sehr zuversichtlich alles gut hinzubekommen

Lebensquelle Plus
Alemanha
8 days usando a aplicação
Editado a 21 de agosto de 2024

Funktioniert alles soweit. Jedoch sind wichtige Texte nicht ordentlich übersetzt und teilweise auf schwedisch anstatt deutsch. Dann wird der Amazon Umsatssteuer Service sehr prominent angezeigt, hier darf man nicht ausversehen klicken.
Aber Lagerbestand und Bestellungen einlesen funktioniert nun einwandfrei.

Pfannen Joschi
Alemanha
About 1 month usando a aplicação
3 de janeiro de 2024

Overall good app. Some weird quirks in the UI. Support can be iffy at best. I have been told conflicting information from support often by the same support person in the same ticket! Also been sent random knowledgebase articles that do not pertain to my question.

New England Dive
Estados Unidos
About 1 year usando a aplicação
5 de julho de 2024

Great service, great knowledge base and very fast

Farm Afternoons
Austrália
About 15 hours usando a aplicação
12 de março de 2024

The app seems a little slow in loading and a tad complicated to set up, but it's easier once you know how things work. I had a good experience with support helping me and could immediately jump on a call with them. 5* customer service.

Very Important Pets
Reino Unido
2 months usando a aplicação
13 de março de 2024

Its a nice app and runs pretty good. It does not sync the cancelled orders from Walmart to Shopify. That is about the only thing I have seen so far.

MSI Supply LLC
Estados Unidos
5 months usando a aplicação
25 de março de 2024

I use this app every day and i'm happy with the service. When I have had to troubleshoot, the live chat support has been excellent.

Stephen Conway Booksellers
Reino Unido
4 months usando a aplicação
2 de fevereiro de 2024

If you are doing eBay or Etsy this app is awesome! As others have said, connecting Amazon is a bear. In a perfect world, and once you get it working it should be just as easy as the other platforms. There are still a lot of bugs they have to work out as the field mappings are a guessing game and huge time sync as it is very slow to communicate with Amazon's API. Overall its still a great app.

Relax, you got this!
Estados Unidos
10 days usando a aplicação