Avaliações (1 966)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
23 de fevereiro de 2024

Alvin is to shopify help what bobby moore was to west ham - an inspirational leader ----and helped England win the world cup

a star

The Ideas Locker
Reino Unido
7 months usando a aplicação
31 de janeiro de 2024

Fantastic customer support that will go above and beyond the normal expectation of a support team. I highly recommend!

Teng Tools South Africa
África do Sul
10 months usando a aplicação
28 de fevereiro de 2024

Its a good experience again concerned staff guide in a good and supportive way

Hair & Beauty Depot
Reino Unido
7 months usando a aplicação
27 de novembro de 2023

The transition was rocky at first but customer support has been very helpful and very patient in any issues being faced. I'm really happy so far with Marketplace Connect.

Pink Poppy
Austrália
10 months usando a aplicação
20 de fevereiro de 2024

I have to say the app does its job and the support team is there to help, however their instructions were very harmful for our business.
We asked two different times to two different support people if the application would respect the FREE LIMIT from ebay, so we could simply activate all items and let them sync.
They said yes not one, but twice. But a week later we encounter a 40€ payment and a 50€ payment from ebay. The limit was surpassed.
I believe not having the option to agree to surpass this free limit is a big hole on the implementation, and the terrible understanding of the support team was a tremendous let down for us.
i would greatly recommend not trusting their recommendations.
they also didnt take acountability from their mistake.

JapanimeHunter
Espanha
10 days usando a aplicação
Questão respondida por Shopify 22 de fevereiro de 2024

Thanks for your feedback,

We accept this was a misunderstanding and have reached out directly. Our support team is available 24/7, please reach out anytime.

Nikki

25 de março de 2024

exactly what we needed!!

RMS | Repair & Maintenance Suppliers
Reino Unido
5 months usando a aplicação
10 de abril de 2024

This works like a charm! I had some start up hick ups. But I was helped very quickly and efficient by the helpdesk! I'm happy!

Bonjour Tatin
Países Baixos
2 days usando a aplicação
27 de março de 2024

Great product to multi channel store

LoveNspire
Estados Unidos
Over 1 year usando a aplicação
27 de dezembro de 2023

Great customer support and help when needed. above and beyond

Rivercity Motors
Estados Unidos
7 months usando a aplicação
21 de janeiro de 2024

Great support by Russ, very knowledable and willing to help. Thank you for help

HAYYS WAREHOUSE
Austrália
6 months usando a aplicação