Shopify Marketplace Connect

Solved all my issues when they popped up, very useful app, even better customer service.

Excellent tool for connect to Amazon. It's a little tricky if you are new to selling on marketplaces but the help team is extremely responsive and will assist you with anything you need.

Really nice app and has good customer service

Perfect app to link us to Amazon. Began using it December 2023 and has really increased our sales. Being able to sync inventory is the end of a nightmare for sure.

Anytime I have a question, their chat help has been right there to assist.

Theres too much going to a sku then when you back out you have to go all the way back to the home page and go back into the ap

and connecting an individual sku is not always easy

Shopify rep Jae is the best rep they have in the company! Not in a hurry to get rid of you and go on to the next, but taking time to understand the problem and find a solution. Though the many faults of the app, Im staying because of his help.

I like this app for syncing inventory and pushing photos and descriptions over to eBay from Shopify but the listing process could be better. The app overwrites or removes any changes you make on eBay with every sync, including products that were listed before you installed the app. So be sure to make all edits within the app. After I synced my existing listings it removed all the details like category, color, material, department, etc. It would be nice if there was an option to choose what to update after the initial sync like quantity, price changes, etc.

Also, DO NOT use the auto category feature. I've had products removed from eBay for being in the wrong categories. The app has listed clothing as books, adult products as crafts etc.

Very helpful app and works well with etsy for me. Adrian helped me with an issue and got i sorted promptly.

The customer service was great, I was in the live chat and Rainier Salta was helping me and he wanted to make sure I understood the steps, then he asked me for Google Meet and explained in detail.

Great app. Very easy to connect the marketplace platforms and start selling. It would be great if they can add more marketplace in their list.