Shopify Marketplace Connect

I've been using Marketplace Connect to publish products to Etsy and eBay, as well as to sync inventory with Amazon, and overall, it's been a great experience. The app is free and easy to work with, making it a valuable tool for managing multiple sales channels.

The support team is excellent—Adrian, in particular, was very helpful in quickly resolving issues. Live chat support is fast, with almost no waiting time, which is a huge plus. The team is professional and responsive, making the process much smoother.

There are some areas for improvement, such as reducing the long wait times for Etsy listings pages to open and adding more options to the bulk edit tool. However, despite these minor drawbacks, Marketplace Connect is a solid choice for sellers looking to streamline their inventory and listings across multiple platforms.

I only use eBay and Etsy right now but eBay cross-listing has been the best thing ever. I REALLY hope that Codisto and Shopify are able to add more retailers like Poshmark, Mercari, Grailed etc... for us 2nd hand resellers. Overall the eBay app is FANTASTIC! With it being fully integrated, the titles, inventory, pricing, and it being listed on eBay update so fast. I think this is the biggest gamechanger to Shopify compared to other platforms.

Etsy on the otherhand is a great experience but can sometimes send the wrong info (like the wrong picture in the shopify order). OR sometimes never updated the inventory properly.

I will be utilizing Walmart, Target, and Amazon soon once I start selling my own branded stuff. No matter what business you are, you should be cross listing! Literally, if you don't think it belongs on Etsy cause its "not handmade", who cares! List it!

Definitely the best app out there! While there are occasional glitches, the support team always resolves them within 24 hours. I use this app to manage thousands of orders every month, and it’s simply amazing. I’ve never had any issues with syncing orders or listing products to marketplaces. It processes new orders within minutes!

Support is just awful. Since they were acquired by Shopify they blame everything on Shopify and close the case while acting rude. Then you have to reach out to Shopify support who are friendly and helpful, and confirm that it's a Marketplace Connect problem. Then you have to reach back out to MC with a case number from Shopify before they'll do anything.

Marketplace Connect has a lot of bugs and is lacking in a lot of really basic features. Doesn't feel like the engineers really know how their customers are using the tool. We pay almost $100/mo in charges yet it has less features than alternatives like Veeqo which is free. In fact, Veeqo will offer 5% back on any shipping labels purchased, and can predict how many units you need to re-order based on previous sales.

I just can't understand why anyone would still use this app when the Marketplace Connect team cares so little about it themselves.

Great product and great customer service. I have noticed that their only limitations tend to fall in line with the limits of the platforms they integrate. They are much better than our past integrator for Amazon! Customer service tends to have a good knowledge base and replies back within a reasonable time.