Marsello: Omnichannel Loyalty

This is the best loyalty app on Shopify and I've tried a few. Great interface and easy to use. This app is especially great if you have a retail store as well. It is the only one that integrates into your POS that doesn't cost and arm and a leg. The support is amazing as well!

We've been loyal customer with Marsello for over 5 years. We initially singed up for their unlimited plan for $199/month. Out of no where, during the busy black Friday season, they paused our account demanding over $3,000+/mo. The recent change took our store from $199 per month to $3,000+ per month with no benefits. I signed up for unlimited contacts and unlimited emails from the beginning. The price suggested is outrageous as there are many other alternatives available for better prices. This is a shame given our continued business relationship for almost 5 years. It is crazy Marsello would do this to a loyal customer and demand us to pay 15x what we have been paying. I am hugely disappointed. It is extremely frustrating that I have such little time to make changes to a 5 year system, especially with the busy holiday season. Would never recommend this to anyone.

This app is the best one in my arsenal. They've helped me delight and surprise my customers consistently, and have really helped me increase sales and loyalty.

Their support is so helpful. I have some issue which cannot be technically solved. They actively suggest another way to solve my problem! Great!

Great app which will helps us not only manage key aspects of our store more efficiently (loyalty/customer engagement), but also drives revenue... Includes many cool features we're still learning about! Great service as well!

Absolutely loving this app, the Marcello team always go out of their way to assist, improve and add more features.

This app is so much more customizable than all the other rewards apps I've tried, and their customer service is great!

Have been with Collect since we were on Vend and have loved their loyalty program ever since.

This Shopify app is just as great and is extremely easy to set up :D

I highly recommend you give them a go

$100+ a month....what? LOL. Bye Marsello! You were great when you were great. I'm not sure what the heck warrants 9.99 to $130/month but I'll gladly find another rewards program for my customers.

So far so good. It was easy to set up and works smoothly. My customers seem to really like the rewards program.