Marsello: Omnichannel Loyalty

I initially got the app to help create loyalty among my customers. It not only did that, but gave me valuable insight into my customer base with frequent new features and awesome support staff. It increased my abandoned cart recovery rate from +- 6% (average over 6 months) to 30% once I turned on the email flow, it helped return lost customers as well with the email flows with clever marketing strategies. To top it all off the pricing structure is more than reasonable for the return on investment.

I can highly recommend this app, it's a must have, it has already paid for itself in the last 7 months.

I use marsello to engage with new and continuing customers on my site and it has helped immensely with efficiency and growth. A great asset.

It was quite a jump in cost from our previous loyalty app. To be honest I would not have switched if they hadn't purchased the old app. We are a small business so this app, cost wise is a very heavy lift for us, so it needed to really perform.

So far it has replaced 2 paid apps and I see it replacing at least 1 more in a month or so; at the same time, the Marsello app offers more accessible targeted customer data. After the last app is replaced we will be even on our investment (budget balanced) plus I believe Marsello will allow us to better serve our customers than the 3 combined apps it is replacing.

The implementation had some rough patches but they never gave up until the issues were resolved. I have asked for some improvements to be added in the future and with their work history, I believe at some point I will see them.

The timing for this switch wasn't at an advantageous time for us, the initial investment for us was steep and implementation was a bit rough. With all of that said working with this company may have been one of the best moves I have made for our business. Stay tuned and I will keep you updated.

Brilliant app, very simple and effective to use!

Customer support is amazing too x

very good app which automate everything and it is free! and you can increase the number of active customers if you do the suggested options.

We have been using this app for a few months to manage our rewards program and send out emails for abandoned carts and lapsed customers. So far it has worked really well. The emails looks great as you can edit them to look and say what you want.

Jason at Collect has been so helpful in setting up my rewards program, and working with me to ensure that we get the best look, the best results, and the ease of use that we require.
Everything has been easy, and nothing has been too much trouble, Jason and the team have been able to not only supply me with what I need for by business, but go the extra mile to exceed any expectations, and create a far better loyalty program than I could have imagined possible.
Thank you so much!
Jacqui Beaumont
Managing Director
Phoenix Ag Pty Ltd

Most relevant features for the best price in my opinion. Very easy setup, beautifully designed. I haven't launched my store yet but from previous experience with other brands, this is my now go to app for every store I build. Thanks Marsello! You guys rock!

This is the third loyalty app we've installed and, so far at least, the best. It was easy to set up and our customers haven't had any issues with redeeming rewards. Excellent app, particularly at the price point.

A good app with awesome customer support. I encountered some problems with duplicate accounts being made and support was kind enough to quickly assist me and sort out the problem.