Marsello: Loyalty & Marketing , 372 arvostelua
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As a small business, it's hard to keep track of all the digital moving parts. Marsello made it easy for my team to quickly set up email campaigns and establish branding with our clientele. Straightforward. User-friendly. Worth a try.
I LOVE this app! It is fantastic! Staff are so lovely and helpful
Fantastic app! It took me a long time to decide which loyalty app to use, and I am very confident that I made the right decision.
It's great!! Thank you!
I am a US customer and am speaking from that point of view. I know this platform is not based out of the US and may differ for other countries.
Customer services takes 2-7 days for a response when you have an issue. I'm currently being charged for test message credits that aren't delivering and have been waiting 6 days for them to give me any time of follow up.
We've had issues since we started using this platform, but in the beginning they were a little more responsive to offer support. I strong recommend AGAINST using this platform.
Thank you for your feedback. To address the SMS issue you've experienced, our development team has been working to resolve this.
With tighter regulations around link shorteners being used for SMS, some network providers are blocking SMS messages from being delivered. As a result, we have built some new functionality to give retailers the option to disable link shortening. This will resolve the issue you were having.
We apologize for the slow response while we've built this functionality. The team is working hard to ensure we can be as responsive as possible.
very simple to set up and hoping it willgenerate lots of new contacts and business!
butvery impressed so far!
I started to use it since last one month, till now its going great...a worth considering GREAT online support. I would strongly recommend.
This App is great so many features to help keep our customers engaged in our brand. The email abandoned cart automation is great!
We've been using this app for the past few months and it's been one of the better decisions we've made! For anyone wondering about using it, go for it! The advice through the demo meetings are genuine and the accessibility if you need help understanding something is reaaally comforting. We currently use the free plan but we are working to grow into the paid plan, because this app is definitely one we want to stick with in the long term! As a micro/small business it also helps make you feel like you are doing things right! Even something as simple as creating conversations with customers around how they use their points, helps boost the standard of our customer service and makes for fun interactions! Love seeing them decide to renew points or save to keep building! Lots of love for Marsello from Sanianitos!!
Thank you so much for your kind words. We're glad you're enjoying using the app!
Great Service and friendly program,
I highly recommended and I hope I am able to learn all faster enough
I love Marsello - very easy to set up - and it looks great on my website. The program is all automated and has been super effective. 100% would recommend!