Avis (383)

Note globale
4,4
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
31 mai 2017

A very easy to app to install and use!! They are also very responsive and helpful. Definitely recommended

Trifab
Nouvelle-Zélande
11 mois d’utilisation de l’application
Modifié le 28 mars 2019

I have used a few marketing Apps over the years, but Marsello is different and by far the best I have found - Ease of use - Segmentation - Loyalty rewards and more the list goes on.

I have a Bicycle store and being focused on service I have found that over time now customers are coming back and asking for their loyalty points to be redeemed for our Free services.

All I can say is try Marsello ! it works.

Kevin
Papanui Cycles
NZ

Papanui cycles
Nouvelle-Zélande
11 mois d’utilisation de l’application
Marsello a répondu 30 mars 2019

Thanks so much for your review. It’s Matt here, one of the Co-Founders, it’s been an absolute pleasure to have you on board the last few years! Thanks for your ongoing support 😊

Modifié le 15 septembre 2017

The more I use this app, the more cool features I find! It's super simple to set up, keeps track of everyone, and allows you to manually adjust points (great for those customers who bought from us right before we installled the loyalty program!)
There's also a huge help section that contains tons of articles on "how to", including setting up a permanent page on your site, marketing, etc. Unlike some other apps we've tried, it's not a free trial or severely limited options- you can use this app fully for FREE. There are a few minor things that you get with the paid app, but it's great to have a wonderful loyalty program even when you don't have lots of customers (yet.)
Thank you, thank you, thank you! :)
Shari, http://ilovesmallstuff.com

Sharis Things
États-Unis
11 mois d’utilisation de l’application
11 juin 2019

After weeks of researching marketing apps, Marsello answered my questions honestly. Even with some of their features in beta mode, I found them to be one of the best email marketing and loyalty apps for the money. Their tech support is absolutely amazing. I had an issue setting up an one time marketing campaign and I was pleasantly surprised by the response to help solve the issue and the follow up to make sure everything was fine. I highly recommend Marsello for email marketing and your loyalty program.

D's Old-Fashioned Treats
États-Unis
11 mois d’utilisation de l’application
Marsello a répondu 23 juin 2019

Thanks for your review. We are glad you're loving Marsello and we are always happy to help!

4 avril 2022

We use Vend in store and wanted to find a product that would allow our customers to utilize loyalty both in store and online, we found that Marsello was the one! Not only because of that they also have a awesome email marketing campaign that we have massive results with, if you haven't jumped on the email marketing yet then Marsello is the one to go with, you can also send out SMS to customers. We have just started using the google review part of Marsello to allow our retail store more to receive great feedback and move up the google pages/ reviews. The customer support has be great as well!!

Harry and Her
Nouvelle-Zélande
10 mois d’utilisation de l’application
Marsello a répondu 6 avril 2022

Thank you so much for the lovely review. It’s great to see that you’re already seeing positive results from Google Reviews and that you’re enjoying our other features! Please don’t hesitate to reach out if we can help with anything else 😇 . Thanks again from the Marsello team.

3 octobre 2021

Easy to use - most templates and automations are already set up and ready to go. We will see how it goes.

The Pet Project
Australie
10 mois d’utilisation de l’application
Marsello a répondu 3 octobre 2021

Thank you for your review!

9 décembre 2018

I love this app, it's so user-friendly! It does a lot of the work for you! I highly recommend this app!

Legion of Dragons - Goth and Dragon inspired music and items
États-Unis
10 mois d’utilisation de l’application
14 décembre 2018

I did a ton of research on loyalty apps on Shopify, including taking the plunge with two others over a period of months. Both turned out to be challenging* or overpriced once additional features (like VIP tiers) were factored in.

Marsello was a breath of fresh air. Well-priced, a logical and elegant administrative UX and a rich set of features. Everything worked well and I can't recall a single negative issue. Support was also quick and effective. Highly recommended.

*Be careful about how shipping costs are handled (some apps do things in a way that just frustrate customers) and also whether a solution requires switching to another checkout component (this can have serious implications for others apps, like discounts/coupon apps, where conflicts may exist).

PerfectBee Store
États-Unis
10 mois d’utilisation de l’application
Modifié le 17 juillet 2019

I love the ease this app provides in keeping up with customer spending and rewards in addition the segmenting and email options provided. This app saves so much time and research. It has been a game changer.

Pistols and Pearls
États-Unis
10 mois d’utilisation de l’application
Modifié le 21 avril 2020

The amount of sales this app has generated for my online store is beyond anything I could have imagined. It's email campaign builder has the most user friendly templates I've ever used (MUCH easier to build and customize than MailChimp.) My emails are beautiful and generate so much more revenue than before. The email automations are super quick and easy to set up and do all the work for you. The type of information it stores about your customer's spending habits is extremely helpful, too. I can't say enough great things about this app. The pro plan is worth every penny and more.

Adorabelles
États-Unis
9 mois d’utilisation de l’application