Avis (384)

Note globale
4,4
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
11 août 2017

Very good customer service, and not too pricey compared to other apps.

That Sky Corner Shop
Royaume-Uni
2 jours d’utilisation de l’application
8 septembre 2018

This App ist very nice
Is cool and easy
Its nice und good simpel and small but thet is not the problem

Fitness Rabe
Autriche
2 jours d’utilisation de l’application
27 juillet 2020

App has amazing potential. But the customer service that comes with it is shocking. You have to wait at least a day or two to chat with anyone. They will not call or video chat with you. You're literally sending one chat at a time, so problem solving take DAYS! Its been a nightmare.

Local Source E-Market
Canada
Environ un mois d’utilisation de l’application
Marsello a répondu 11 août 2020

Thanks for your feedback. Sorry, you experienced a delayed response. We are working on expanding our support team to improve this.

I’m happy to hear that Amy from our team was able to help you find where emails were coming from and glad that it was not our app causing it.

4 juillet 2017

Good system to start with, I am still playing around. This is my first time using a loyalty program! it is not too difficult for a beginner, editing my review later when i find out more

The Shark Watch Co
Australie
1 jour d’utilisation de l’application
8 septembre 2018

I love it so far! Easy to use and super simple to implement a complete rewards program. I will continue to test and share feedback.

Eleven6 Prints
États-Unis
1 jour d’utilisation de l’application
23 septembre 2018

i used this app for loyalty program. lets see how it goes. i wish they had unlimited number of subscribers & not to forces us to give reviews

Cortes
Inde
1 jour d’utilisation de l’application
19 septembre 2018

ExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellent

noxwan
Suisse
1 jour d’utilisation de l’application
Modifié le 19 mars 2023

Fine until you get invoiced, expecting $99 and got nailed with $370 instead because apparently physical Shopify POS locations are counted as "sites". Using the same API to access the same customer information, yet trying to rip people off by charging triple?
Hard pass.
Starting a small business and these guys just destroyed our first month's profits.

Sweet Stop
Canada
18 jours d’utilisation de l’application
Marsello a répondu 4 avril 2023

Hi team,
That's really unfortunate to hear you were surprised by the pricing. We strive to provide a fair and transparent pricing structure to all our customers. We are always looking for ways to improve our services and pricing, and your feedback is very much appreciated.

I understand the team was able to resolve this issue and come up with a solution and we're just waiting to hear back.

Hopefully, we hear from you soon.

25 septembre 2018

Very easy to set up. Really believe this will help out. Out of all others i have tried this was so simple.

Women Only Fashions
États-Unis
Environ 19 heures d’utilisation de l’application
12 août 2019

It just doesn't look professional and looks cheap. I had 1 in 300 visitors even bother using it. Better off going a different route for me

Apotheosis Training Performance
États-Unis
19 jours d’utilisation de l’application
Marsello a répondu 12 août 2019

Thanks for letting us know with your review. I've reached out to you by email to show you the design options which you may not have known about. We are also happy to help you get things looking the way you want.