Avis (384)

Note globale
4,4
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
12 septembre 2018

This app was easy to install and the set up of the points (earning and redeeming) was easy. Anytime I had a question it was answered in good time via the chat option. I did find the widget a bit limiting so I created my own rewards page and direct customer there first. I would really like to be able to download a list of my members with their points from my own dashboard - at the moment I am pretty sure the only way is to contact the providers. Having said that they will do this for you quickly whenever you need, it's just I'd much prefer the flexibility of doing this myself as soon as I needed it. Cheers.

EarthSource
Australie
Presque 5 ans d’utilisation de l’application
27 septembre 2018

Very good app for marketing, user friendly and must have app for all online stores. Thank you for giving free 250 active customers.

Pakuranga Pharmacy
Nouvelle-Zélande
Presque 5 ans d’utilisation de l’application
1 septembre 2022

Easy to use, it's helpful. Customer service is very good!! Recommend for 5 stars! No hesitate to try ASAP

KLAIYI
États-Unis
Presque 5 ans d’utilisation de l’application
Marsello a répondu 5 septembre 2022

Appreciate the review. The team works hard to provide an amazing experience and support to merchants.

Modifié le 22 août 2017

UPDATE: the team got to work and added this feature so now rewards are not issued until paid AND fulfilled (as was our preference). thanks!

has great potential and the team is responsive, but basic items you would think would be built in are not. If you care about fraud, be cautious. customers can place an order, immediately cancel, get their coupon and place the discount order they wanted. If you sell any "premium" product or care about profitability let them know. This is an easy fix (don't reward points until the order has fulfilled/shipped) to prevent fraud.

Myellura
États-Unis
Presque 5 ans d’utilisation de l’application
Modifié le 18 septembre 2018

I looked at every rewards app and this is by far the best. I've been using it for a few months and it has been really user friendly for me and my customers.

Carolyn Hearn Designs
États-Unis
Presque 5 ans d’utilisation de l’application
25 mai 2022

Love Marsello! Customer loyalty is the main reason my business has succeeded, which is only possible with this app. Easy interface to use and great team when technical questions arise.

Crowned Athletics
États-Unis
Plus de 4 ans d’utilisation de l’application
Marsello a répondu 25 mai 2022

Thank you so much for the fantastic review! It's so awesome to hear that our loyalty features have contributed to your stores' success. If you ever need any assistance please don't hesitate to reach out! All the best, Marsello.

Modifié le 24 juillet 2019

Edit: Launched 1 week ago I am already seeing the benefits of Marsello. Made life easier with tons of automations and many positive feedbacks from my customers as well.
Highly recommended.
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Fantastic customer service even while on trial period! My experience has been nothing but awesome. Will give more feedback when I launch. ;)
Thank you so much.

MUJKA CLIPARTS
Canada
Plus de 4 ans d’utilisation de l’application
Marsello a répondu 23 juin 2019

Thanks for your kind review :)

10 octobre 2017

5 stars for the ease of setting it up! Now my fingers are crossed for getting customers going!! Thanks for making this accessible and affordable for new businesses!

Emoriejordon
États-Unis
Plus de 4 ans d’utilisation de l’application
10 novembre 2018

One of the best loyalty app available on shopify. We are using this app from last few months and overall we rate them good.

ApkaMart
Inde
Plus de 4 ans d’utilisation de l’application
21 septembre 2017

Customer support is amazing and the app is easy to use. Managing to get all the basics on the free plan and I feel their free plan offers the best out of all the others out there.

Spiritgirl
Afrique du Sud
Plus de 4 ans d’utilisation de l’application