Avis (377)

Note globale
4,4
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
21 septembre 2017

Customer support is amazing and the app is easy to use. Managing to get all the basics on the free plan and I feel their free plan offers the best out of all the others out there.

Spiritgirl
Afrique du Sud
Plus de 4 ans d’utilisation de l’application
26 septembre 2018

The app was simple to set up & has been easy for customers to use. There are some small bugs but overall the app has been very useful & my customers are enjoying earning discounts.

Emmeline By Design
États-Unis
Plus de 4 ans d’utilisation de l’application
Modifié le 12 octobre 2023

Updating my review from 2019. I'm still using Marsello and still loving it. They continue to update the app to keep it fresh and competitive and their customer service is very responsive. Top notch all the way around. I highly recommend this app!

I use this app. for automated e-mail campaigns, triggered e-mails and the loyalty program. So far I'm very satisfied with all of the features. Everything is working smoothly and I've had really good response to the 'recover abandoned carts' and 'win back lapsed customers' e-mail triggers. I've tried quite a few different automated marketing platforms and I'm the happiest with this one as it works well and is affordable.

CastleWare Baby
États-Unis
Plus de 4 ans d’utilisation de l’application
Modifié le 15 novembre 2018

I’m loving the high-tech, convenience of this app so far. Just installed it but very excited I did!
I like the rewards/loyalty programs! I’m sure it will bring amazing business to our website

Foxy’s Leotards
États-Unis
Plus de 4 ans d’utilisation de l’application
21 juin 2019

We LOVE Marsello! Easy install, easy to use, AWESOME customer service! We've been using this for a while for just our rewards program and are very happy with the program and the email flows, and now we're using Marsello for all of our email marketing. The segment creation feature is so easy and useful! Thank you, Marsello!

The Green House Boutique Clothing, LLC
États-Unis
Plus de 4 ans d’utilisation de l’application
Marsello a répondu 23 juin 2019

Thanks so much for your review. We are glad you're loving Marsello and the new segmentation features. Stay tuned for more exciting features coming soon!

4 avril 2019

So good so far, just install the app this morning and it seems to be worked well. Nice and simple app. make my site look much more professional. Check out my website for an example.
www.pink-panda.store

Pink Panda
États-Unis
Environ 4 ans d’utilisation de l’application
Marsello a répondu 19 avril 2019

Thanks for the review :) Love how your pink loyalty widget matches your brand perfectly!

Modifié le 1 avril 2022

Update 01/04/22: Marsello team was quick to respond and provided me my customers data as requested. They were considerate to offer me some generous offers on their plan so that I could have time to decide if Marsello is right for my store. I’ll update again and review the app itself once I’ve come to a decision to keep Marsello or not.
_
Been using this app since the beginning, but my account was suddenly ‘paused’ because apparently the plan that I was on is no longer in existence. No notification, no reminder, no warning whatsoever. I’m left in the blue with no customer points information and was informed that I would need to reinstate the account to retrieve the information and the plan is way out of my budget. I’m now awaiting for their follow up to see if they could at least provide my customers points information.

OilyPod
Malaisie
Environ 4 ans d’utilisation de l’application
Marsello a répondu 25 mars 2022

Appreciate the feedback regarding your account. I understand the support team sent through your customer points information and has tried to reach out to you about reactivating your account.
As you surpassed the free plan customer limit, it is requiring you to upgrade to a paying account to use Marsello.

Hopefully, we are able to hear back from you soon and can find a solution that works for you.

31 mai 2018

We see sells for this app on a weekly bases. It works...just need to be patience.

Thanks,
https://www.betterthanbows.com

Betterthanbows Com
États-Unis
Environ 4 ans d’utilisation de l’application
28 septembre 2018

We just started using it but it offers exactly what we were looking for. Can't wait to see results!

Lace Magnolias Boutique
États-Unis
Environ 4 ans d’utilisation de l’application
Modifié le 11 juillet 2019

I think it's an amazing app. Browsed all features, think they are really smart &sweet. Once my biz is getting better, i think i will definitely use pro version to activated all features. Think they are so useful. It will save a lot of effort for shop owners. At present, i got a lot of traffic, while the bounce rate is pretty high, and no conversion at all. Think these feature will help me a lot

Mabaoha
Chine
Presque 4 ans d’utilisation de l’application