Avis (384)

Note globale
4,4
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
14 mai 2022

The app itself is good an easy to use. A little on the $$$ side.... but we probably don't use enough of its features to get the true value. The rewards system is really good - and the automations keep life simple. Customer service is A+

Little Big Feet
Australie
Presque 4 ans d’utilisation de l’application
Marsello a répondu 16 mai 2022

Thank you so much for the great review! It's awesome to see that you're finding the app easy to use. Please don't hesitate to reach out if you have any questions about enabling other features too. From the Marsello team :)

23 septembre 2022

One of the best email / sms we are using. We love how this includes campaign, and loyalty + reward. All in one ! We also find the analytics are useful.

HijabPlanet Co.
Singapour
Presque 4 ans d’utilisation de l’application
8 juin 2021

The best app, the best support, TOP NOTCH! Boost sales as never before. If you dont install the app, you will miss out!

Askari
Suède
Presque 4 ans d’utilisation de l’application
Marsello a répondu 8 juin 2021

Thanks for the lovely review! We're so glad you're enjoying using Marsello. Your feedback means the world to us. All the best, Max.

Modifié le 22 mars 2019

i LOVE THIS APP. We'd been using a different system for years with loads of problems (high price, horrible customer service, terrible integration & an atrocious customer portal separate from our website). I had no idea taking care of our customers could be this easy!
PROS:
-you can customize everything. colors, logos, text, coupons, tiers, rewards, etc...
-magnificent suggestions on email campaigns, and keeping track of customers.
-Customer service will help you with everything! Theyre prompt in their responses.
-POS integration is the best i've seen yet. It's not seamless, you'll have to teach your team a couple steps, but it's also not hard.

CONS:
-Takes time to setup if you choose to customize everything yourself.
-Nothing else. It's awesome.

Ariel Gourmet & Gifts
États-Unis
Presque 4 ans d’utilisation de l’application
29 septembre 2022

Love this app. Been using Marsello for years! New features keep getting added so it just keeps getting better and better!

Willy & Babbish Boutique
États-Unis
Plus de 3 ans d’utilisation de l’application
Marsello a répondu 2 octobre 2022

Thank you so much for the review!

27 juin 2020

I used this app to grow my sales and manage my customers. For a new commerce like mine, I was looking for something free but that will still allow me to do a lot of things like follow customers, start and manage my loyalty program, and many more. I found it all in the free plan of this app. I highly recommend

Keps Beauty
Canada
Plus de 3 ans d’utilisation de l’application
15 juillet 2021

We've been using this app for the past few months and it's been working perfectly only have a couple of issues which we solved immediately with friendly support.

THE HONEYCAKE
Australie
Plus de 3 ans d’utilisation de l’application
Marsello a répondu 19 juillet 2021

Thank you for the review. I'll be sure to pass this feedback on to the team! All the best, Max.

12 avril 2023

Extraordinary service today from Mark Compahinay. What was turning into a brain drain my end, Mark provided prompt clarity and accurate details to sort out the issue. Exceptional service and very grateful..
Andrea | True Store.

True Store
Nouvelle-Zélande
Plus de 3 ans d’utilisation de l’application
25 septembre 2017

Easy to use and navigate through and the customer service team have been really helpful. This has become an easy way to keep track of my customers and sales all in the one programme and reward them with extra points along the way to encourage them to come back over and over again. Brilliant app.

Scents For Us
Australie
Plus de 3 ans d’utilisation de l’application
30 mai 2017

I was finding it a bit challenging finding an app that will work for both in store and online. This app has been extremely helpful with managing those challenges and helping me build out my loyalty program for my store. Like with any new app, there's always teething issues at the beginning when setting it up. But the developers are very prompt with getting back to me with useful solutions and alternatives. Great app and support. Thank you

Summerlane888
Australie
Plus de 3 ans d’utilisation de l’application