Avis (384)

Note globale
4,4
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
Modifié le 22 mars 2019

i LOVE THIS APP. We'd been using a different system for years with loads of problems (high price, horrible customer service, terrible integration & an atrocious customer portal separate from our website). I had no idea taking care of our customers could be this easy!
PROS:
-you can customize everything. colors, logos, text, coupons, tiers, rewards, etc...
-magnificent suggestions on email campaigns, and keeping track of customers.
-Customer service will help you with everything! Theyre prompt in their responses.
-POS integration is the best i've seen yet. It's not seamless, you'll have to teach your team a couple steps, but it's also not hard.

CONS:
-Takes time to setup if you choose to customize everything yourself.
-Nothing else. It's awesome.

Ariel Gourmet & Gifts
États-Unis
Presque 4 ans d’utilisation de l’application
29 septembre 2022

Love this app. Been using Marsello for years! New features keep getting added so it just keeps getting better and better!

Willy & Babbish Boutique
États-Unis
Plus de 3 ans d’utilisation de l’application
Marsello a répondu 2 octobre 2022

Thank you so much for the review!

27 juin 2020

I used this app to grow my sales and manage my customers. For a new commerce like mine, I was looking for something free but that will still allow me to do a lot of things like follow customers, start and manage my loyalty program, and many more. I found it all in the free plan of this app. I highly recommend

Keps Beauty
Canada
Plus de 3 ans d’utilisation de l’application
15 juillet 2021

We've been using this app for the past few months and it's been working perfectly only have a couple of issues which we solved immediately with friendly support.

THE HONEYCAKE
Australie
Plus de 3 ans d’utilisation de l’application
Marsello a répondu 19 juillet 2021

Thank you for the review. I'll be sure to pass this feedback on to the team! All the best, Max.

12 avril 2023

Extraordinary service today from Mark Compahinay. What was turning into a brain drain my end, Mark provided prompt clarity and accurate details to sort out the issue. Exceptional service and very grateful..
Andrea | True Store.

True Store
Nouvelle-Zélande
Plus de 3 ans d’utilisation de l’application
25 septembre 2017

Easy to use and navigate through and the customer service team have been really helpful. This has become an easy way to keep track of my customers and sales all in the one programme and reward them with extra points along the way to encourage them to come back over and over again. Brilliant app.

Scents For Us
Australie
Plus de 3 ans d’utilisation de l’application
30 mai 2017

I was finding it a bit challenging finding an app that will work for both in store and online. This app has been extremely helpful with managing those challenges and helping me build out my loyalty program for my store. Like with any new app, there's always teething issues at the beginning when setting it up. But the developers are very prompt with getting back to me with useful solutions and alternatives. Great app and support. Thank you

Summerlane888
Australie
Plus de 3 ans d’utilisation de l’application
22 mai 2019

I use this app to set up my loyalty program and as an alternative to Mailchimp for Shopify. I tried other apps but they didn't have the functionality I needed or were too complicated to use. I like how I can use other things like free products and, in my case, planting trees on customer's behalf as rewards instead of just discounts. I am thrilled with Marsello and it just keeps getting better. I really like how more functions are being added all the time and soon it will be my email marketing one-stop-shop. Marsello's customer support is fantastic. Really helpful! I highly recommend this app!

Apple & Radish
Australie
Plus de 3 ans d’utilisation de l’application
6 septembre 2023

Marsello - hands down THE best app - 5/5 communication and incredible value for money compared to competitors they offer many more bells and whistles, any suggestions we've made over the years they have implemented extremely fast. Best loyalty/ email marketing / social app in 1. Well done

Earth to Life
Australie
Plus de 3 ans d’utilisation de l’application
30 septembre 2018

Great app with a ton of useful functionality-- Loyalty Rewards, Automated emails for customer retention!! Top notch!

annabel elizabeth
États-Unis
Environ 3 ans d’utilisation de l’application