Marsello: Loyalty & Marketing , 371件のレビュー

総合評価
4.4
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2017年8月18日

Very good to improve sales and keep the customers engaged and focussed.

Pioneer Kitchenware
インド
アプリの使用期間:19日
2018年9月15日

It is quite easy to use actually, I liked how it boosted my sales in a limited amount of time, you really need to get this app as soon so possible

Swentle
クウェート
アプリの使用期間:19日
2018年8月15日

We looked high and low for the best combination of loyalty program + email automation, and with Marsello — we feel like this is the one for our shop (https://lovefortheplanet.com). We just installed it recently, but here are a few brief observations:

- This is high quality software. It's all about the beautiful details; the colors, the clean UI, the intuitive design — you can tell that this product is crafted with love and I'm excited for a long partnership here. Life is too short to use crappy software — and Marsello is a delight for the eyes and a pleasure to use.

- Support is great. They respond in a timely and courteous fashion, and always give me the answers I need.

- The future looks super-bright here; I'm excited for the ability to natively advertise through this platform, and I look forward to automating our marketing as much as we can!

Love For The Planet
アメリカ合衆国
アプリの使用期間:19日
編集日:2017年8月30日

*EDITED TO CLARIFY*: Doesn't work if you have mailchimp *popup signup form* installed. Support responds quickly, but so far they've just responded with "it doesn't work with mailchimp's *popup*, youll have to disable one or the other." and no actual fixes. I wouldn't pay for this app, but I'll continue to use the free part since shopify apps charge way too much for simple functionality, and I can't find anything else worth the cost.

Whipstitchcraft
アメリカ合衆国
アプリの使用期間:1年以上
Marselloが返信しました 2019年3月17日

Hi Whipstitch,
Now that we can reply to reviews, we can let you know that the app works with MailChimp and you can sync customer segments to your mailing lists.

2018年9月21日

i love how easy it is to use and it have a very colorful interface. it is one of the most helpful apps i have, now only if i coudl get more customers and better marketing.

Star empress
アメリカ合衆国
アプリの使用期間:19日
編集日:2019年6月21日

If it's too good to be true - it usually is. I am sad that I need to update this review and warn against using Marsello for the short term. The email campaign feature is garbage. Two weeks in a row now it has crashed after attempts to send strategic marketing messages to segmented customers. I have worked with the developers but unfortunately responses are not timely (24 hours +). The rewards program is adequate for the current price point but without an effective email marketing integration you are restricted in the strategies you can deploy to exploit the program. There's no point having a rewards program for the sake of charity. One hopes the developers at Marsello know what they're doing but if they do, they are doing it at the expense of people like me. (well, not anymore)

Jack Stillman
オーストラリア
アプリの使用期間:1年以上
Marselloが返信しました 2019年6月4日

Thanks for following up with your review. We've reached out to you with a follow-up email to get a bit more information so we can help you.

2018年9月24日

So easy to set up, beautifully integrated and seamless! Don't need to understand coding to create beautifully automated emails! 5 * hands down!

You Pretty Peony
アメリカ合衆国
アプリの使用期間:16日
2019年4月29日

Awesome app because it actually has real insights so you can see where your money is going. You can do so much with this app. You can give rewards, send your customers email blasts and so much more. A must have for any business person who wants to see the big picture. I would highly recommend.

Wig Shop Hair Beauty Canada
カナダ
アプリの使用期間:16日
2022年6月7日

Marsello is extremely helpful as a marketing tool when working with Lightspeed Series X and Shopify. There are some features I wish it had: ie cash loyalty instead of points, but overall it is easy to use so long as it is set up correctly. There have been some minor sync issues but nothing that hasn't been resolved quickly during business hours.

BC Hobbies
カナダ
アプリの使用期間:約1年
Marselloが返信しました 2022年6月7日

Thanks for your review. We appreciate the feedback! From Marsello

2022年5月13日

It's an intuitive App that's easy to use, the Loyalty program is great and the automations are holding our marketing strategy together really well. The support team are super helpful - they went above and beyond to help us iron out how to manage our wholesale email list separate to our retail list and we can't thank them enough. Im really happy !

Elizabeth Richards Pty Ltd
オーストラリア
アプリの使用期間:約1年
Marselloが返信しました 2022年5月16日

Thank you so much for the review 😇 Always happy to help!