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It's making a great impact on our store, both online as physical. We highly recommend this app to any Shopify commerce.
I have started using Marsello and I would like to say that Rocelle Treymane's willingness to help - even though our questions may not always have answers - is truly remarkable. She has always addressed our queries and is extremely knowledgeable. I am so glad we chose Marsello. Besides being a winning product, Marsello backs it up with customer service support and this is so important especially for our line of business.
Thank you for the amazing review. Providing the best customer service is a massive priority of ours so this has been a real kick to read. We're so happy to help - and please don't hesitate to reach out if you have any more questions!
My customers and I love this app! Great and easy way to reward those loyal customers, increase customer satisfaction, and create brand loyalty.
I absolutely love this app. It does it all, is reasonably priced for what it offers, and it's super intuitive to use.
Thanks for your review!
Super easy to install & great for small businesses!! Would definitely recommend to any online storefront.
Well worth a try. The support has been the best I have experienced. Their staff offered a free review of my rewards program and offered constructive suggestions to make improvements.
I experimented with two other loyalty programs, but this Beauty was the winner for me. I look forward to upgrading to enhance my design and add product review rewards.
Our customers really like rewards and Marsello makes that easy on our end! We also like the email automations! Very happy with their support as well…when we have questions!
Thank you so much for the lovely review!
E-mails don't go out when they are scheduled, which is horrible on a day like Thanksgiving! Interface is nice but e-mails not going out are unacceptable. Really wanted to like this app but that's a complete deal breaker.
We're sorry you experienced a delay in your campaign sending. We have reached out to you via email and hope to hear back soon.
great points and emails app
I love this app as it tracks feedback from my customers to help me understand areas for improvement. So far my ratings have been 100% positive. I am able to reward customers with extra surprise points via email for providing their feedback. This app creates a trust and loyalty relationship with my customers which provides reassurance when they purchase items from our women's apparel boutique. Highly recommend for all e-commerce sites!!