Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
Bewerkt 2 september 2019

I have cancelled this app but I still need to pay the monthly fee? can you pls tell me why???? This shouldn't be happened. pls don't charge me for anything as I don't use your app anymore. I put it on inactive by 30 July and wasn't available on my website since that time. This is illegal!!!

Lilly and Mimi Fabric Shop
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
Marsello heeft geantwoord 30 maart 2019

Thanks for reaching out. We can see that your subscription was cancelled the same day as you uninstalled the app on August 7th. I've sent you an email with some more detail.

18 augustus 2017

Very good to improve sales and keep the customers engaged and focussed.

Pioneer Kitchenware
India
19 dagen gebruiken de app
15 september 2018

It is quite easy to use actually, I liked how it boosted my sales in a limited amount of time, you really need to get this app as soon so possible

Swentle
Koeweit
19 dagen gebruiken de app
15 augustus 2018

We looked high and low for the best combination of loyalty program + email automation, and with Marsello — we feel like this is the one for our shop (https://lovefortheplanet.com). We just installed it recently, but here are a few brief observations:

- This is high quality software. It's all about the beautiful details; the colors, the clean UI, the intuitive design — you can tell that this product is crafted with love and I'm excited for a long partnership here. Life is too short to use crappy software — and Marsello is a delight for the eyes and a pleasure to use.

- Support is great. They respond in a timely and courteous fashion, and always give me the answers I need.

- The future looks super-bright here; I'm excited for the ability to natively advertise through this platform, and I look forward to automating our marketing as much as we can!

Love For The Planet
Verenigde Staten
19 dagen gebruiken de app
Bewerkt 30 augustus 2017

*EDITED TO CLARIFY*: Doesn't work if you have mailchimp *popup signup form* installed. Support responds quickly, but so far they've just responded with "it doesn't work with mailchimp's *popup*, youll have to disable one or the other." and no actual fixes. I wouldn't pay for this app, but I'll continue to use the free part since shopify apps charge way too much for simple functionality, and I can't find anything else worth the cost.

Whipstitchcraft
Verenigde Staten
Meer dan een jaar gebruiken de app
Marsello heeft geantwoord 17 maart 2019

Hi Whipstitch,
Now that we can reply to reviews, we can let you know that the app works with MailChimp and you can sync customer segments to your mailing lists.

21 september 2018

i love how easy it is to use and it have a very colorful interface. it is one of the most helpful apps i have, now only if i coudl get more customers and better marketing.

Star empress
Verenigde Staten
19 dagen gebruiken de app
Bewerkt 21 juni 2019

If it's too good to be true - it usually is. I am sad that I need to update this review and warn against using Marsello for the short term. The email campaign feature is garbage. Two weeks in a row now it has crashed after attempts to send strategic marketing messages to segmented customers. I have worked with the developers but unfortunately responses are not timely (24 hours +). The rewards program is adequate for the current price point but without an effective email marketing integration you are restricted in the strategies you can deploy to exploit the program. There's no point having a rewards program for the sake of charity. One hopes the developers at Marsello know what they're doing but if they do, they are doing it at the expense of people like me. (well, not anymore)

Jack Stillman
Australië
Meer dan een jaar gebruiken de app
Marsello heeft geantwoord 4 juni 2019

Thanks for following up with your review. We've reached out to you with a follow-up email to get a bit more information so we can help you.

24 september 2018

So easy to set up, beautifully integrated and seamless! Don't need to understand coding to create beautifully automated emails! 5 * hands down!

You Pretty Peony
Verenigde Staten
16 dagen gebruiken de app
29 april 2019

Awesome app because it actually has real insights so you can see where your money is going. You can do so much with this app. You can give rewards, send your customers email blasts and so much more. A must have for any business person who wants to see the big picture. I would highly recommend.

Wig Shop Hair Beauty Canada
Canada
16 dagen gebruiken de app
7 juni 2022

Marsello is extremely helpful as a marketing tool when working with Lightspeed Series X and Shopify. There are some features I wish it had: ie cash loyalty instead of points, but overall it is easy to use so long as it is set up correctly. There have been some minor sync issues but nothing that hasn't been resolved quickly during business hours.

BC Hobbies
Canada
Ongeveer een jaar gebruiken de app
Marsello heeft geantwoord 7 juni 2022

Thanks for your review. We appreciate the feedback! From Marsello