Recensies (386)

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
21 september 2018

Love this app and feel its even better than when i first started using it! Would highly recommend, especially to smaller shops looking to grow.

Pretty Beautiful Unlimited
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
9 september 2020

My customers love this app ! It works really well and helps retain customers who then become life long fans of the website and the points scheme.

West Barn Interiors
Verenigd Koninkrijk
Ongeveer 5 jaar gebruiken de app
Marsello heeft geantwoord 30 september 2020

Thanks for your kind words. It's great your customers are loving your loyalty program and it's turning them into loyal fans! Well done on a successful program!

28 september 2018

Beautiful minimal design layout, easy to use. Helpful customer service and love the email automation which saves time. Amazing!

Au Revoir Les Filles
Australië
Ongeveer 5 jaar gebruiken de app
22 september 2022

J'utilise Marsello depuis plusieurs années déjà! J'adore tous les ajouts de nouvelles fonctionnalités, les sessions d'information personnalisées, l'écoute des commentaires. Vraiment de multiples possibilités de marketing pour tout faire à l'interne.

Boutique Planète Bébé
Canada
Ongeveer 5 jaar gebruiken de app
Marsello heeft geantwoord 22 september 2022

Thank you for the review!

23 september 2018

I love the ease of this app, quick design, and the cool ideas it helped with. It absolutely looks breathtaking on all test emails without it being over the top with difficult navigation. Wonderful app, can't wait to see what it does for us!

Botanica Irunmole
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Bewerkt 8 augustus 2020

We started out with Marsello -- and we had a few issues getting it to sync with our Shopify POS. We ended up leaving and trying some other apps. But we came back. The interface was much more user friendly with Marsello and the developers were able to fix the glitch that was happening with our POS system. They have been able to ask questions for customization of our email flows and we have had no issues to date. We can literally watch our revenue increase with this application and our customers love the loyalty points from the rewards program. Give it a try!

Willow District
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Marsello heeft geantwoord 4 juli 2020

Thanks for your feedback and glad it has been working to bring in revenue.
Sorry for the delay in working out why you didn’t have access to POS features. Our team has been in touch to let you know that because you were on an old plan with us, we needed to do a few extra steps that aren’t usually necessary to enable POS for your account. Hope to hear back from so you can give it a try.

12 september 2018

This app was easy to install and the set up of the points (earning and redeeming) was easy. Anytime I had a question it was answered in good time via the chat option. I did find the widget a bit limiting so I created my own rewards page and direct customer there first. I would really like to be able to download a list of my members with their points from my own dashboard - at the moment I am pretty sure the only way is to contact the providers. Having said that they will do this for you quickly whenever you need, it's just I'd much prefer the flexibility of doing this myself as soon as I needed it. Cheers.

EarthSource
Australië
Bijna 5 jaar gebruiken de app
27 september 2018

Very good app for marketing, user friendly and must have app for all online stores. Thank you for giving free 250 active customers.

Pakuranga Pharmacy
Nieuw-Zeeland
Bijna 5 jaar gebruiken de app
1 september 2022

Easy to use, it's helpful. Customer service is very good!! Recommend for 5 stars! No hesitate to try ASAP

KLAIYI
Verenigde Staten
Bijna 5 jaar gebruiken de app
Marsello heeft geantwoord 5 september 2022

Appreciate the review. The team works hard to provide an amazing experience and support to merchants.

Bewerkt 22 augustus 2017

UPDATE: the team got to work and added this feature so now rewards are not issued until paid AND fulfilled (as was our preference). thanks!

has great potential and the team is responsive, but basic items you would think would be built in are not. If you care about fraud, be cautious. customers can place an order, immediately cancel, get their coupon and place the discount order they wanted. If you sell any "premium" product or care about profitability let them know. This is an easy fix (don't reward points until the order has fulfilled/shipped) to prevent fraud.

Myellura
Verenigde Staten
Bijna 5 jaar gebruiken de app