Avaliação geral
4,4
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
1 de setembro de 2022

Easy to use, it's helpful. Customer service is very good!! Recommend for 5 stars! No hesitate to try ASAP

KLAIYI
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Marsello 5 de setembro de 2022

Appreciate the review. The team works hard to provide an amazing experience and support to merchants.

Editado a 22 de agosto de 2017

UPDATE: the team got to work and added this feature so now rewards are not issued until paid AND fulfilled (as was our preference). thanks!

has great potential and the team is responsive, but basic items you would think would be built in are not. If you care about fraud, be cautious. customers can place an order, immediately cancel, get their coupon and place the discount order they wanted. If you sell any "premium" product or care about profitability let them know. This is an easy fix (don't reward points until the order has fulfilled/shipped) to prevent fraud.

Myellura
Estados Unidos
Almost 5 years usando a aplicação
Editado a 18 de setembro de 2018

I looked at every rewards app and this is by far the best. I've been using it for a few months and it has been really user friendly for me and my customers.

Carolyn Hearn Designs
Estados Unidos
Almost 5 years usando a aplicação
25 de maio de 2022

Love Marsello! Customer loyalty is the main reason my business has succeeded, which is only possible with this app. Easy interface to use and great team when technical questions arise.

Crowned Athletics
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Marsello 25 de maio de 2022

Thank you so much for the fantastic review! It's so awesome to hear that our loyalty features have contributed to your stores' success. If you ever need any assistance please don't hesitate to reach out! All the best, Marsello.

Editado a 24 de julho de 2019

Edit: Launched 1 week ago I am already seeing the benefits of Marsello. Made life easier with tons of automations and many positive feedbacks from my customers as well.
Highly recommended.
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Fantastic customer service even while on trial period! My experience has been nothing but awesome. Will give more feedback when I launch. ;)
Thank you so much.

MUJKA CLIPARTS
Canadá
Over 4 years usando a aplicação
Questão respondida por Marsello 23 de junho de 2019

Thanks for your kind review :)

10 de outubro de 2017

5 stars for the ease of setting it up! Now my fingers are crossed for getting customers going!! Thanks for making this accessible and affordable for new businesses!

Emoriejordon
Estados Unidos
Over 4 years usando a aplicação
10 de novembro de 2018

One of the best loyalty app available on shopify. We are using this app from last few months and overall we rate them good.

ApkaMart
Índia
Over 4 years usando a aplicação
21 de setembro de 2017

Customer support is amazing and the app is easy to use. Managing to get all the basics on the free plan and I feel their free plan offers the best out of all the others out there.

Spiritgirl
África do Sul
Over 4 years usando a aplicação
26 de setembro de 2018

The app was simple to set up & has been easy for customers to use. There are some small bugs but overall the app has been very useful & my customers are enjoying earning discounts.

Emmeline By Design
Estados Unidos
Over 4 years usando a aplicação
Editado a 12 de outubro de 2023

Updating my review from 2019. I'm still using Marsello and still loving it. They continue to update the app to keep it fresh and competitive and their customer service is very responsive. Top notch all the way around. I highly recommend this app!

I use this app. for automated e-mail campaigns, triggered e-mails and the loyalty program. So far I'm very satisfied with all of the features. Everything is working smoothly and I've had really good response to the 'recover abandoned carts' and 'win back lapsed customers' e-mail triggers. I've tried quite a few different automated marketing platforms and I'm the happiest with this one as it works well and is affordable.

CastleWare Baby
Estados Unidos
Over 4 years usando a aplicação