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Grow your business through customer loyalty. Loyalty program, email and SMS campaigns, analytics.
Marsello helps you grow your customer database and drive repeat sales with a loyalty program and marketing add-ons that work seamlessly with your Shopify eCommerce and POS systems. Launch a fully branded loyalty program with customizable points-earning options, rewards, and VIP tiers, then put your loyalty data to work with behavior-driven email marketing, SMS campaigns, and more.
- Loyalty Program: Increase repeat business with points, rewards, and VIP tiers
- Customer Portal: Make it easy for brands to sign up and engage with your program
- Marketing: Put your loyalty data to work with integrated email and SMS campaigns
- Reporting: Get real-time data about your loyalty and marketing performance.
- Works with eCommerce & POS: A consistent loyalty experience across your channels
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Check-out
- Shopify POS
- Shopify Flow
- Cin7
- Clover
- Heartland Retail
- Klaviyo
- Lightspeed
- Meta
Categorie
Tipi di programmi
Tipi di campagne
- Campagne email
- Campagne via SMS
- Newsletter
- Pop-up
- Moduli
- Landing page
- Sconti
- Premi
- Promozioni
- Email di cross-selling
- Email per carrello abbandonato
- Carrello abbandonato
- Email di benvenuto
- Email di recupero clienti
- Prodotti consigliati
- Campagne di drip marketing
- Recensioni dei prodotti
- Campagne personalizzate
Gestione campagne
- Strumento Editor
- Modelli
- Generazione basata sull’IA
- Traduzione
- Codice personalizzato
- Font personalizzati
- Importazione ed esportazione
- Domini email
- Elenco di acquisizione via SMS
- Trigger e regole
- Automazioni
- Targeting
- Geolocalizzazione
- Segmentazione
- Aggiunta di tag
- Monitoraggio
- Reportistica
- Insight e suggerimenti
- Analisi
Prezzi
Scegli il piano più adatto alla tua attività.
Loyalty Launch
$60 /mese
From $60/month per site connected. Visit our pricing page to view add-ons.
Funzionalità
- Points-based loyalty program
- Customer referrals (Basic)
- Branded customer portal
- Apple & Google Wallet
- Loyalty automations (Basic)
- RFM segmentation
- Customer feedback surveys
- Analytics & reporting
Prova gratuita di 14 giorni
Loyalty Accelerate
$120 /mese
From $120/month per site connected. Visit our pricing page to view add-ons.
Funzionalità
- Everything in Launch +
- VIP tiers
- Custom earn options
- Advanced reward conditions
- Points promotions
- Product & collection sync
- Loyalty program-enhancing integrations
- API access
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (151)
Disappointing Experience — Overpriced, No Refund, Poor Support
We had a very bad experience with Marsello. They charged our business $300 CAD even though we never got to use the app. When we reached out within 30 days, explaining that we found their service too expensive for their poor features and wanted a refund, they outright refused.
Their customer support was unhelpful and dismissive. Despite the fact that we hadn't benefited from the platform, they kept the full payment — which feels like they simply took our money without delivering value. For a loyalty program, their pricing is overrated and the service (poor features) does not match the cost.
I strongly do not recommend Marsello to any business. Poor policies, bad customer experience, and no flexibility. Be careful before signing up — they do not stand behind their product.
Priced out of the app. I was a loyal user of this app, but they increased their rates while decreasing the benefits. As a struggling business, I could not afford the rate increase and lost all access to my customer data, including their loyalty points.
Customer service is absolutely terrible. The experience has been disheartening and only foreshadows what is to come if we stay with them. We just signed up with Marsello and as soon as we became a paying customer, we couldn't get a hold of anyone. BEFORE signing up, I met with several staff members and they all seemed quite eager to help. Support does reply to our emails but the response time is usually about 6 or more hours. Even then, you reply and they don't get back to you for another few hours with a very generic response. How do you expect a business owner to sit tight while being kept in the dark? Customers have already signed up and waiting to use our loyalty program, only to be told it isn't working. This has a negative impact and only serves to discredit our business in the eyes of our customers. 'Ghosting us' speaks to their lack of professionalism as a whole. Their point system is buggy and it is evident. They haven't ironed out all the kinks.
EDIT:
The issue was escalated and the technical team took over. This are up and running now.
EDIT:
Now we are experiencing the same issue again and we are being ignored.
Assistenza
Assistenza per l’app fornita da Marsello.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
29 maggio 2017
In primo piano
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