MaxBundle ‑ Product Bundles
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Not only did they switch to a paid setup right before Black Friday, but their app also can't handle customers who add more products to their cart after making a bundle. One day into our Black Friday sale and I've had to deal with more unhappy customers than I deal with in a month. Genuinely wish I could get my money back from this.
Thank you for taking the time to share your experience — I’m truly sorry to hear that this happened, especially during such a crucial sales period like Black Friday.
We understand the frustration regarding the pricing change — it wasn’t meant to feel sudden or misleading. For the past 10 days, we’ve been emailing users about the upcoming update, and we also offered a discounted rate for existing customers.
Please reach out to our live chat support or email us anytime — we’ve been responding to messages throughout the past few days, and we’re here to help you get things running smoothly again.
Thank you again for your support and patience as we continue improving.
It was a free app and suddenly became a paid service. I don't see a problem for new customers, but they've blocked the app for existing users to force us to upgrade to a paid plan.
Despite requesting to stop receiving updates and support, which I don't need anyway, they refuse to unblock the app I downloaded.
I spent time setting everything up three days ago, only to be held hostage by an app that has locked all my access to force me to pay...
DO not use this app have lots many setup issue also team is not supportive
We appreciate your valuable feedback on our app, and we are truly sorry for the inconvenience caused. It’s disappointing to receive a 1-star review when our team has been transparent and supportive throughout. At the time of your request, our technical team was unavailable — and we clearly informed you via chat and email.
Leaving a negative review under these circumstances feels unfair, especially considering we provide the entire app free of charge and offer live chat, call, and email support to all our users. Our goal is always to help, and it’s unfortunate that our genuine efforts were disregarded here.
Please don't hesitate to reach out, and we'll ensure your experience with our app meets your expectations. We appreciate your understanding and the opportunity to improve based on your valuable input. Could you please update the review. 😊
Thanks & Regards
Codexade Team
Asked me to post feedback to make the feature working. Post which I found a bug in the app, it shows direct add to cart button even for bundled product, and without adding the parent product, it adds and creates cart for discounted child product. Horrible.
We appreciate your valuable feedback on our app, and we are truly sorry for the inconvenience caused. Our BOGO bundle feature is designed to apply discounts when adding the parent product, and it's working as intended.
Our tech team is actively addressing this issue, working to enhance the feature for a smoother experience. We'll ensure your experience with our app meets your expectations. We appreciate your understanding and the opportunity to improve based on your valuable input.
Thanks & Regards
Codexade Team
what you can expect from an app who crash itself in shopify dashboard, how it gonna perfrom at front end for your customers.
The webpage at https://bundle.codexade.com/?embedded=1&hmac=e4a55b8cfa4e555fa7e24b3a667928ae0d61371b3c313de0ae5cecf37bd2f53f&host=YWRtaW4uc2hvcGlmeS5jb20vc3RvcmUvcWZucndmLWIw&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwczpcL1wvcWZucndmLWIwLm15c2hvcGlmeS5jb21cL2FkbWluIiwiZGVzdCI6Imh0dHBzOlwvXC9xZm5yd2YtYjAubXlzaG9waWZ5LmNvbSIsImF1ZCI6IjUzZmVhMWE1NTgwM2I4OWJlMWMxYzBkYWM5MGFjNmUzIiwic3ViIjoiOTIzODU3Mzg5ODQiLCJleHAiOjE3NTU4MDQ2NjMsIm5iZiI6MTc1NTgwNDYwMywiaWF0IjoxNzU1ODA0NjAzLCJqdGkiOiIzMDlhMTRkNC1jZGZkLTRjYjUtODc3Zi1mMGI3ZTQ5MmJjN2YiLCJzaWQiOiJlMGNjZWU3OS1jYzM3LTQ2MjUtYmRiYS1mZTA1ZjQ0ZmIyZmIiLCJzaWciOiIwMGRlMDIyMWExNzNjMzM1OWJkNDI3YmY1OTk3Mjg3NmU0MjFhZmU3ZGQ4NTAyMmZkYzYwMjJkYTE4NTFkYTNhIn0.JGi-heqn4NU6KI6PZE9JNlJicPX7T64AaeWmNWSKO1w&link_source=search&locale=en&session=2f9e024160e05e88362cdb64165e0cea7aef0de1efcb5ea5241729afdf7c44f3&shop=qfnrwf-b0.myshopify.com×tamp=1755804603 might be temporarily down or it may have moved permanently to a new web address.
We sincerely appreciate your feedback and are truly sorry for the inconvenience you experienced. At the time of your issue, our app faced a temporary downtime due to an unexpected surge in traffic, which affected performance on the Shopify dashboard.
We’re glad to confirm that the app is now fully stable and running smoothly. Our team has also made improvements to ensure this does not happen again.
If you encounter any issues or need assistance, please don’t hesitate to reach out. We’re here to help and ensure you get the best out of our app.
Thank you for your patience and for giving us the opportunity to improve.
Thanks & Regards
Codexade Team