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So far we have had a great experience with the TrustedSite team. Easy to install, no issues with use
I recommend this app he work very well and easy to install
Thank you
Terrible support! Have emailed support due to cancellation of our subscription. They offered no solution whatsoever. We pay our subscription through Shopify and now they want us to pay them directly. Have also called their support a few times and just no people to talk to directly.
We're sorry to hear you've had trouble getting ahold of us. We're located in San Francisco, CA and it looks like you're located in Queensland, Australia, which may be why you weren't able to get in contact with anyone by phone. You've been interacting with a member of our team via email, and our Customer Care Manager will also reach out to you directly to make sure we get any remaining confusion cleared up.
Jay was very helpful in setting up the Trust badges on our website theme and accommodating to the changes we requested.
This app is perfect to help your customers feel secure when viewing your website!
Bizarre. I get approx 50k visits pcm, but have a conversion rate of 2%, and barely any profit. This is typical for many shopify stores, esp those in their first year like me. To use this app, I would be paying around 375 USD pcm....! how does that make any sense? the price plan structures are way out of kilter with shopify. Very poor value for money.
It says from $0.00 a month - but Shopify have slapped me with a $49.00 monthly charge - What the....!!
I higher recommender this app. Easy to setup and very helpful. Thank you for support and service. Im glad to work with them
This is great user friendly app for ensuring ultimate customer trust for sales and we are so glad we chose it for our store . All the features work great and function smoothly in our store . This is the go to app for top performance
One of the worst incompetent company's out there, support employees thinking owning the company and behave like it.
Be aware and go somewhere else. Feels still like the founder is involved which you might have fun reading his story's when you use google.