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The trusted site badge doesn't work, just adds a white banner instead. Not what I had in mind when I installed it, now let's hope it doesn't leave a lot of code behind when I delete it.
Thank you for your review. I've forwarded your note to our support team. Someone should be reaching out to assist with this issue.
Amazing customer service from a company representative by the name of Kekoa. If anyone's lucky enough to have their enquiry served by this person, they'll have a great experience
The best, I am using 5 years this is best secured certificates site around the world.
Kekoa was great placing the trustmarks on my site.
We were concerned about ROI because this is not an inexpensive application. However, it more than pays for itself by boosting conversion, we have been over six figures monthly ever since adding this.
The person who helped with the install of the app (Jay) was very helpful, and answered all my questions. Thank You!
We've been using this app since 2016 and recently we changed themes, so we needed some help from them to add the certifications...all done in 24 hours.
Fantastic customer service experience!
great support and implementation!
Shopify needs to sever this relationship. They're gouging Shopify store owners left and right for very little in return.
Thank you for your feedback. We’re sorry to hear you feel that way. We try our best to ensure our customers have a positive experience with our company and offer fair prices for our service. We’re happy to address your concerns. A member of our Customer Care team will be reaching out to you.
Thank you so much. Everything looks great; the placements are perfectly placed. I didn’t see anything that needed changed. I really appreciate your above and beyond service. I will definitely will be recommending Jay for quick and professional help and TrustedSite. I believe that having a validated website that is secure is exactly what customers are looking for these days and TrustedSite is there to help you make that happen and give peace of mind to visitors who are browsing and to customers.
