Recensies (791)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
Bewerkt 15 maart 2019

Edit 2: Guys, now I am not kidding anymore, I am really mad ! It's been 3 days since I said that I want to cancel your plan and you did nothing but except charging me!
Someone from customer service call me Yesterday, I just call him back like he said in his voicemail and he pretends that I have the wrong number !
I am sick of this joke ! STOP TRYING TO SCAM PEOPLE AND GET ME MY DAMN MONEY BACK!

...

Elikya Shop
Frankrijk
6 dagen gebruiken de app
TrustedSite heeft geantwoord 14 maart 2019

Thanks for your review. Unfortunately, Shopify does not allow users to make code changes to the checkout, however, you do get unlimited views of the trustmark with our Pro ...

10 november 2017

It use to work well then they changed things around now the mark doesn't show on my website. It just says "the url you entered is already in your account".

Birthday Partys
Verenigde Staten
2 dagen gebruiken de app
2 juli 2021

The badge not displaying, verification site says "certification expired" but everything seems to be ok

Elié & Bloom
Mexico
2 dagen gebruiken de app
28 mei 2023

I downloaded the app to test it but I don’t have the password . I am trying to get he email to restart my password but not email is sent . Please I need support asap . Thanks

ARCA
Canada
Ongeveer 3 uur gebruiken de app
TrustedSite heeft geantwoord 31 mei 2023

Thank you for your review. Someone from our support team should be reaching out to you shortly.

20 mei 2019

Unreliable! Installed and initially worked fine for a few hours and then stopped working, where if a customer was to click on the badge it would display "Certification Expired and is not currently McAfee SECURE certified". As a customer, I would immediately abandon a site that displays that above message than a site that simply didn't display the badge at all. I tried troubleshooting to no avail ...

The Black Seed Co
Australië
Ongeveer 2 uur gebruiken de app
TrustedSite heeft geantwoord 20 mei 2019

Thanks for the feedback and we're sorry to hear you had trouble with the app. It looks like you may have encountered this issue because of a billing error when upgrading to ...

Bewerkt 3 oktober 2019

The Lazy Bum
I've ceated a TrustedSite account under the wrong email. Created a second TrustedSite account under a new email which is to be connected to my Shopify website. Requested assistant with Customer Support, chatted with Tina to deactivate ONE account (the first one). She deactivated BOTH. WHY??? I called customer support to help me re-activate the second account that I needed for my ...

The Lazy Bum
Verenigde Staten
Ongeveer 2 uur gebruiken de app
TrustedSite heeft geantwoord 3 oktober 2019

We sincerely apologize for the miscommunication and inconvenience. After investigating, it appears that we misinterpreted your request. Your account has been reactivated and ...

14 september 2020

App doesn't work and all of their badges require an upgrade to a paid plan, except one. A complete ripoff and false advertising.

lawsuitforms.org
Verenigde Staten
14 minuten gebruiken de app
TrustedSite heeft geantwoord 15 september 2020

Thank you for your feedback. Someone from our Customer Care Team will be reaching out to you to help resolve this issue.

3 oktober 2017

Yeah - this is the first Shopify app I have felt "deceived" by. You are expected to put in all the code yourself and there is not much direction of how to do so. Also, this is severely overpriced for what you get. Don't bother with installing it..it's a bait and switch app. Nothing is actually free

Air Plant Club
Verenigde Staten
14 minuten gebruiken de app
1 oktober 2019

They send your visitors asking if they trust our website, really? How it that even fair when most our visitors are first time visitors.

Flex Extractor
Verenigde Staten
10 minuten gebruiken de app
TrustedSite heeft geantwoord 2 oktober 2019

Thank you for your feedback. We do provide a trust survey in the verification modal. This is purely to gather information for you to better understand the level of trust ...

1 juni 2023

I really want this on the site, but the free version only allows it to show in the bottom right corner of the site. That's where the chat box is. At this time, I can't afford $39 a month just to be able to move it to the left side of the site. That's really unfortunate.

America Rising Select Coffee
Verenigde Staten
8 minuten gebruiken de app