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Handy app for those using the Mcafee secure for their website.
I downloaded the app to test it but I don’t have the password . I am trying to get he email to restart my password but not email is sent . Please I need support asap . Thanks
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Unreliable! Installed and initially worked fine for a few hours and then stopped working, where if a customer was to click on the badge it would display "Certification Expired and is not currently McAfee SECURE certified". As a customer, I would immediately abandon a site that displays that above message than a site that simply didn't display the badge at all. I tried troubleshooting to no avail ...
Thanks for the feedback and we're sorry to hear you had trouble with the app. It looks like you may have encountered this issue because of a billing error when upgrading to ...
The Lazy Bum
I've ceated a TrustedSite account under the wrong email. Created a second TrustedSite account under a new email which is to be connected to my Shopify website. Requested assistant with Customer Support, chatted with Tina to deactivate ONE account (the first one). She deactivated BOTH. WHY??? I called customer support to help me re-activate the second account that I needed for my ...
We sincerely apologize for the miscommunication and inconvenience. After investigating, it appears that we misinterpreted your request. Your account has been reactivated and ...
Want your customers to feel safe before buying anything on your site?
Just download this, and you're ready to go! It's so easy to set-up!
The best this is that it's FREE! Download this app now!
For smaller stores, I could see this being a good start however after 500+ orders a month it gets expensive fast. For us, it would have been $399 a month which is not something we could afford.
McAfee is a great security software however I'm not a fan of this app. I didn't like the outbound external links and the fact that it hides the site's chat box. Uninstalled.
Just installed this. I can only imagine that it will build trust when someone comes in from a search as Mcafee are a trusted well known brand.
App doesn't work and all of their badges require an upgrade to a paid plan, except one. A complete ripoff and false advertising.
Thank you for your feedback. Someone from our Customer Care Team will be reaching out to you to help resolve this issue.
Yeah - this is the first Shopify app I have felt "deceived" by. You are expected to put in all the code yourself and there is not much direction of how to do so. Also, this is severely overpriced for what you get. Don't bother with installing it..it's a bait and switch app. Nothing is actually free