Avaliações (791)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 81% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
25 de abril de 2021

Absolute scam. They are spiking our store's visits by tens at a time - visits that appeared after installing the apps and that cannot be tracked anywhere. Fake traffic to lift the visitor count so they can charge more. I am appalled by this practice.

XP Fit UK
Reino Unido
Quase 2 anos usando a aplicação
1 de abril de 2020

The app works, but the company's policies need work. I recently closed my business. I had paid for an entire year's service. My closure was in the 4th month, and since they wouldn't be providing any service for the final 8 months, I asked for a pro-rated refund. The developer responded with a curt - "We have a 30-DAY refund policy and it is past the 30 days". Horrible response in my book, and a ...

FitCapri
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por TrustedSite 3 de abril de 2020

Thank you for your feedback and I'm sorry to hear you had a negative experience. Someone from our Customer Care team will be reaching out to you directly to help resolve this ...

6 de julho de 2019

Terrible support! Have emailed support due to cancellation of our subscription. They offered no solution whatsoever. We pay our subscription through Shopify and now they want us to pay them directly. Have also called their support a few times and just no people to talk to directly.

TechwareCity
Austrália
Mais de 1 ano usando a aplicação
Questão respondida por TrustedSite 15 de julho de 2019

We're sorry to hear you've had trouble getting ahold of us. We're located in San Francisco, CA and it looks like you're located in Queensland, Australia, which may be why you ...

Editado a 31 de outubro de 2019

Bizarre. I get approx 50k visits pcm, but have a conversion rate of 2%, and barely any profit. This is typical for many shopify stores, esp those in their first year like me. To use this app, I would be paying around 375 USD pcm....! how does that make any sense? the price plan structures are way out of kilter with shopify. Very poor value for money.

Furbaby Friends Gifts
Reino Unido
Mais de 1 ano usando a aplicação
16 de janeiro de 2017

It says from $0.00 a month - but Shopify have slapped me with a $49.00 monthly charge - What the....!!

Beautyhairuk
Reino Unido
Mais de 1 ano usando a aplicação
27 de março de 2018

One of the worst incompetent company's out there, support employees thinking owning the company and behave like it.

Be aware and go somewhere else. Feels still like the founder is involved which you might have fun reading his story's when you use google.

Codepal 3
Estados Unidos
Mais de 1 ano usando a aplicação
16 de janeiro de 2018

Agreed to free trial. Have emailed now three times to let them know I do not wish to continue. No reply. I would not be surprised if they charge my card, which I will surely dispute.

Theofficecake
Estados Unidos
Mais de 1 ano usando a aplicação
1 de abril de 2019

I used this APP,Supporting team is good,I am upgrading member and I am paying per month USD $39.00 From December 2018,past 4month's,No single visitor's My website,Paying for nothing,Free is good,paying is just losing money,nothing more,
http://sphb.online

Sphb
França
Mais de 1 ano usando a aplicação
Questão respondida por TrustedSite 1 de abril de 2019

Thank you for your feedback and we're sorry to hear that you're struggling to bring traffic to your site. The McAfee SECURE system of trustmarks markets the security of your ...

Editado a 27 de novembro de 2017

I can't change the place of McAfee button on my website, which I was able to. please correct this, I don't understand why you changed it.

Vintyjewellery
Estados Unidos
Aproximadamente 1 ano usando a aplicação
24 de janeiro de 2018

THEY SENT ME AN EMAIL TO USE THE FREE 30 DAYS TRIAL FOR THE PRO VERSION THEN THEY CHARGED ME.THE SAME DAY.
THEN I REMOVED THE APP AND DOWLOAD IT AGAIN AFTER 10 DAYS HOPING I WILL BE ON THE STANDARD VERSION BUT THEY CHARGE ME THE FULL VERSION AND IT'S BEEN 2 MONTH AND I AM STILL WAITING FOR A REFUND .

Outnsports
Reino Unido
12 meses usando a aplicação