TrustedSite ‑ Trust Badges

Security is very important for everyone. If you have this app on your site, it means a lot. We're using the free plan now but we're planning to upgrade soon. Thanks guys!

- jingajuice.com.ph -

Great App! Makes your customers feel they are shopping securely!

Their trust badge somehow vanished from my site when I hired a developer to tweak certain images. I emailed TrustedSite seeking instruction on how to reinstall it. They gave me a quick generalized reply, which had nothing to do with the obvious "broken link" and left it at that. I tried calling and did not get a response. I often wonder what it feels like to be pompous.

* UK BEWARE*
What an absolute waste of time.

1. Give claims they can improve CRO/ROI, but have zero way of tracking it Vs other changes you may be making on your site anyway.
2. V expensive on the face of it - and failed to prove any worth to me.
3. I wasted hours and hours agreeing to an install where i was told it would be "done for me" via a call. I got a call and the rep was off the phone within 60s; ultimately doing some of the install but leaving lots still to be done. Poor experience and clearly just part of a sales funnel. No actual desire to help.
4. I then enlisted my own Team to finalise things so i could be sure the FULL install had been carried out, so that i could monitor Conversion Rates myself and be sure that implementing this system actually was what made the ROI improvements. Time and cost to me.
5. During my own install, i tried to input a £ sign into some text on my profile. This £ sign was not accepted, making all my text look like i am illiterate to my customers, eg "Shipping from 2.99, and only 10 minimum delivery" ("£" sign missing).
I was then told that there was simply no way for the system to accept a £ sign??

I am in the UK - being sold a v expensive product, and told my own currency is blocked??????

Stop selling to me if you cannot even display my own currency. Absolutely ridiculous.

6. One of the main features - "identity protection" - is not available in the UK?? But cannot be removed from view to my customers??? So all my customers see that they have "$100,000 identity protection" - but actually then don't. Not only do they not have ANY protection, but the system doesn't even have the ability to display the £ sign?

Absolute waste of my time.

Thanks for literally nothing.

Excellent app and have free version. Use a lot and it gives protection to my website. recommend using it. as for me, I just lunched my website and i think its one of the best app i've installed

Nothing wrong with this app at all. Easy to use, easy to install and gives my customers peace of mind.

www.ministryofshave.com.au

Very easy to install and a great app from a trusted brand! Thank you for producing a valuable app for Shopify that is well worth the minimal monthly fee.

I have installed this app in to my store maybe 3 or 4 different times and there still is No floating trust badge. I have sent many emails and still know kind of success in getting the badge into my store. I would really appreciate if someone from this company can give some valid assistance.
my store URL is: https://www.trendyhanddesignedjewelry.com
Thank you

Give me trust, so ai know my customer feel their info in secured

So glad to have this easy and free security app for my new Shopify store. Great way to make sure my customers feel safe when placing an order, especially when I am working to grow my business. Thanks McAfee!