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I am stunned that this app has a rating of 4.7. I spent a long time configuring the menu to find that none of the styling had been updated on the mobile version. I also noticed that before the desktop version loads it displays a larger font version of the same menu and the old Shopify menu, and then eventually the actual menu loads. I contacted their support who said there were no design options for the mobile version - it's simple blue text and that's it and that if I wanted the menu to load properly I had to upgrade to the premium version.
Hi there,
Here's Hau and we're deeply sorry for this inconvenience causing to your experience, with the app FREE version you will get limited support, if you want to get full support please upgrade to the UNLIMITED version.
Looking forward to hearing from you soonest
Best Regards
Hau
L'app è inaffidabile l'assistenza non risponde ai messaggi anche provando con altri canali di messaggistica niente non rispondono, si blocca continuamente ed è impossibile istallarla all'interno del tema, dopo ore di perdita di tempo l'ho disinstallata, aggiungo che avevo approvato il piano mensile di 9,99 quindi a maggior ragione dovevano almeno degnarsi di rispondere ai messaggi.
Hi there,
Firstly, we sincerely apologize for the inconvenience you had while using our Mega Menu app.
Our support team replied to your ticket at the same time you sent it, but it seems you did not see the response. Could you please check your spam/trunk box of your email again?
Best Regards
Kien
worst app ever made!!!!!! don't show on my store after hours of adding a menu...this suks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Don't use them at all, this app is ridiculous. This app is not complete and cant carry out duties as promised. Hate this app, waste my time and energy
Hi there,
I'm so sorry you had a frustrating experience!
Our support team is happy to help resolve these issues.
Give our support team a chance to help -> you won't be disappointed 😊
Best Regards
HukCommerce Support Team
Hukify and qikify are the same exact software, posing as two different companies and apps. Their product is absolutely useless and does not integrate with themes well at all. I don't know if anybody actually uses this
Hi there,
I'm so sorry you had a frustrating experience!
Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.
Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 10 mins.
Give our support team a chance to help -> you won't be disappointed 😊
Best Regards
Kien