レビュー (51)

総合評価
3.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の0%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の10%は1つ星です
2024年5月30日

This app doesn't work at all. Every step has more and more issues and the integrations are a nightmare. I don't know how anyone could work with this platform.

Koiralle
フィンランド
アプリの使用期間:4ヶ月
merchOneが返信しました 2024年6月4日

Thank you for your feedback. We understand your frustration with the issues you've encountered and apologize for any miscommunication regarding the product publishing process.

In the case of Customily integration, merchOne products should be published to your Shopify store through the Customily App. This is why products cannot be published directly from the merchOne interface. We would like to guide you through the product addition process together with a Customily expert. We are committed to making your experience with merchOne as smooth as possible and appreciate your understanding during this process.

Best regards,
Team merchOne

2024年2月23日

Von der Qualität bis zum Support alles Top. Bei Fragen wird innerhalb eines Tages geantwortet, die Lieferzeiten sind so wie vorgegeben und an der Qualität der Produkte ist sowieso nichts auszusetzen.

Paw Pix
ドイツ
アプリの使用期間:16日
2024年4月4日

I'm starting to think that the positive reviews here are fake, none of the stores seem to exist or be active any more.

My experience so far is very negative and I'm wondering how other businesses could run using this platform. The mockups generation doesn't work at all, so you'll have to create all the mockups manually yourself.

And depending on what kind of product variants you intend to sell, you'll have to create 2 different products just because the sizes are split in the merchOne platform. So you end up having e.g. one product in 3 sizes and another in 2 further sizes. This makes no sense from a customer perspective.

These are absolute killer criteria with wich I've already lost too much time, and any other provider such as Printful, Printify or Gelato is here much better (despite being more expensive as well).

Fresco Studio
スイス
アプリの使用期間:6日
merchOneが返信しました 2024年4月12日

We are sorry to hear about the issues you experienced while using our platform. Thank you for reaching out and providing us with valuable insights.

While we are glad to hear that we deliver one of the best prices in our product class, we understand that the unsatisfactory experience is not acceptable. Your concerns regarding store activity, mockup generation, and product variants have been duly noted, and we have already addressed the issues for further improvement. Please note that the design configurator has been recently updated with advanced AI and photo editing features, and it remains under continuous development. Your review, however, will help us make necessary fixes to deliver a better user experience.

We always encourage contacting us directly in case of any difficulties or questions to resolve all issues as quickly as possible. Please let us know if you would like to have a short call with our Product Owner to discuss the problems and give us a chance to provide better service.

2021年6月19日

Die Qualität der Produkte sowie auch die blitzschnelle Lieferung zum Kunden überzeugen einfach! Bei Reklamationen wird umgehend und kulant reagiert. Daumen hoch!

Poketier - Dein Haustier als Sammelkarte
ドイツ
アプリの使用期間:約3年
2021年3月30日

Danke für den Support, diese App ist sehr nützlich und hilft einem weiter wenn man einen zuverlässigen und kompetenten Partner braucht. Daumen hoch.

Hundelove.com
ドイツ
アプリの使用期間:2年弱
2022年4月24日

We've been working with picanova for approximately 1.5 years now. We started off with an manual approach using their B2B portal. After a year of learning, expanding and developing we are highly motivated do continue our growth using the automated API connection. Once you've reach a curtain volume you will get a sales account assigned supporting your endeavors. The support's been great so far. Pricing and terms seem to be reasonably fair. We also trust in the quality of their products. It's not that the products are flawless, but if you'll encounter any issues, the replacement or refund is more than customer friendly. A true hidden champion.

liebesbeweis24.de
ドイツ
アプリの使用期間:2年弱
2021年3月11日

I have been working with Picanova for some time now.
Very efficient way to produce and ship high quality print products.
The customer support is very fast and reliable. Absolutely recommend working with Picanova to automate and scale your pod business.

Canvic.de
ドイツ
アプリの使用期間:1年以上
2021年4月12日

Really good experience with Picanova so far. The quality of the printing is top notch, so we can feel confident scaling our buisness with them. In terms of pricing I don't think you can beat them, at least on the European market The main advantage for us is the possibility to use their API to make our process automatic with our store I would appreciate a better direct way to communicate with them, but overal very satisfied with the support and quality

Jewelly.fr
アメリカ合衆国
アプリの使用期間:1年以上
merchOneが返信しました 2021年8月13日

We are pleased to haear your transparent and nice comments, it is much appreciated! We take pride in providing the best support experience for our partners and your kind words mean a lot to us - we appreciate for being with us and you are so valuable to us, we are at your service around the clock-24/7

2021年8月11日

The service is great, the prices are very competitive. The quality of the canvases is high They still have some small technical problems but they are giving me all the necessary assistance If I can leave a piece of advice, it would be much better to be able to sell with the same store both in Europe and in the USA. At the moment it is not possible to use the same Store to sell, for example, in the UK and the USA 5 stars you deserve!

Van Dogh
イタリア
アプリの使用期間:約1年
merchOneが返信しました 2021年8月12日

Great to hear that you are enjoying the Picanova POD service, thanks for the great review! We're happy to hear that our support team has been helpful to you and of course, we are in constant development processing for supporting you even better.
Wishing you the best of luck with sales! :)

2021年3月12日

Eine sehr gute App für alle die POD machen. Anbindung geht einfach, Lieferzeiten sind Top und die Preise sehr wettbewerbsfähig. Nur zu empfehlen. Und bei Fragen ist der Support immer schnell zu erreichen.

unser-sternzeichen
ドイツ
アプリの使用期間:約1年