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Such helpful service on the chat from Daniel! Helped me automate certain products purchased sending an email to a specific employee who handles that product!
Easy to use and easy to get (fast, friendly!) help when needed. Helps us take care of repeat tasks in real time, instead of our old way of manually exporting / importing across platforms to get things done.
Fairly simple to create your own workflows! I had one more complex one I wasn't sure how to create, reached out, and they worked through it with me! Very kind and made the whole process so easy! Excellent customer service!
Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!
Thanks for sharing your experience! We're delighted Abby and the team could assist you. Your satisfaction is our priority. Reach out anytime you need help!
Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them
Thanks for the feedback! And yeah…the Shopify API’s limit of 250 objects at a time can sometimes be tricky, so we’re updating our guides to make things even clearer. We’re always around if you need any more help!
The MESA team has being really helpfull developing flows that save us lot of time and helped us with late alerts to prevent problems in order processing
Customer support is spot on. I haven't been able to get a response from the live chat however through the email option responds are fast.
It's like zapier but exactly designed for shopify. I have been able to complete all the workflows that I've needed.
We're glad you're enjoying MESA and that our customer support has been helpful. Our live chat is available M-F from 9-5 PST, but we always strive to follow up on any off-hour support questions quickly. Reach out if you need anything!
This app is absolutely fantastic. We have many products with color options and Shopify was unable to create enough variants for the options we offer. We use Infinite Options to solve this problem then integrate Mesa to help export all orders with these options to a Google Sheet in order to track production of these custom color pieces of gear. The customer service deserves special recognition as they have helped me build flows from start, taught me a lot about how to build them myself and then are happy to troubleshoot and refine the flow that I built out myself. I can't recommend this app enough if you want to get a better handle on your data from Shopify.
If you're looking for responsive customer help, Mesa is the way to go. They always make sure that my concerns are addressed in a timely and professional manner. I'm very happy with the level of service I've received from them. Definitely give them a 5-star rating!
Jordin and the Mesa team are a great help in setting up automations, especially when they are a bit more complex. Thank you to the whole team!
Thank you for taking the time to post about your experience. We are so happy that you were able to work with Jordin and the team to set up the right workflow.