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Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.
I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!
We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!
The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!
Thank you for the positive feedback! We're always here if you need any additional help.
We always get stellar support when we need something. Very good product and even better service.
Thank you for the review! We’re thrilled to hear you’re enjoying MESA and our support team was able to help. Reach out anytime if you need anything else.
Customer support is spot on. I haven't been able to get a response from the live chat however through the email option responds are fast.
It's like zapier but exactly designed for shopify. I have been able to complete all the workflows that I've needed.
We're glad you're enjoying MESA and that our customer support has been helpful. Our live chat is available M-F from 9-5 PST, but we always strive to follow up on any off-hour support questions quickly. Reach out if you need anything!
Mesa has been a game changer for our business. With a custom headless solution there are many "out-of-the-box" plugins that we can't use, but Mesa has totally changed that for us. With their simple-to-use custom API options, transform capabilities and more it makes the possibilities of what you can do with your Shopfiy store nearly limitless, even when running a headless Shopify site.
And, if you ever get stuck, their support team is always super helpful.
We're happy to hear that MESA has helped expand the possibilities of your store! Your success is always our top priority. Thank you for sharing, and if you need any further assistance, please don't hesitate to reach out.
Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them
Thanks for the feedback! And yeah…the Shopify API’s limit of 250 objects at a time can sometimes be tricky, so we’re updating our guides to make things even clearer. We’re always around if you need any more help!
MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.
We're so glad MESA made automating your jewelry store easy! Your appreciation for its adaptability means a lot. Thanks for the feedback!
The support team is extremely helpful and willing to provide support throughout the entire process. Jordin specifically gave me solutions to any questions and issues I had in a very timely manner.
Thank you for your review! We are glad to hear that Jordin and our support team were able to help you out. Contact us if you have any more questions.