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Their customer service is outstanding! I had a custom request for a workflow and Daniel was able to create exactly what I needed while we chatted online.
Thank you for the feedback! Glad Daniel could build what you needed on the spot. We're always here to help with custom setups or anything else that comes up.
Fantastic customer support, quick turnaround time.
Go Daniel!
Glad Daniel could help quickly! We're here if you need anything else.
This is a best-in-class app! Their tech support is exceptional, too. I could not be happier with the product and with the service.
Mesa is fast and efficient. Great to work with. Their service team is very knowledgeable. Quick reponse times and turn around time when helping with set up.
Thanks for sharing! We’re happy to hear that you had a smooth setup experience and found our team to be quick and knowledgeable.
Such helpful service on the chat from Daniel! Helped me automate certain products purchased sending an email to a specific employee who handles that product!
We installed and used this app on two of our three shopify stores for $20 per store. It worked well for a simple automation to add postcards to orders. A few months later we went ot install it on our 3rd store and suddenly a new pricing structure. Now our automation were considered too long and we had to pay the new price of $96 per store to run our automation. We have to use 3 stores to manage currency differences but it's essentially one website. The system works, but the pricing sure doesn't. Almost $300 a month to add postcards to orders. There are other apps just as good for much less.
We're sorry the new pricing structure has impacted you this way, especially with your unique setup across multiple stores. We aim to offer value and understand your concerns. Let's discuss how we can make things work better for you. Could you reach out to our support? We're eager to explore options that might fit your needs better. Your feedback is crucial in helping us improve.
Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.
Help answer all my issues and explained the new plans for me in the future.
We're happy we could assist you! Don’t hesitate to reach out anytime if you need further help or have any more questions.
Easy to use and easy to get (fast, friendly!) help when needed. Helps us take care of repeat tasks in real time, instead of our old way of manually exporting / importing across platforms to get things done.
Fairly simple to create your own workflows! I had one more complex one I wasn't sure how to create, reached out, and they worked through it with me! Very kind and made the whole process so easy! Excellent customer service!
