Note globale
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
10 mars 2021

We've been using Message Mate Texting for about a 1 year now. It's easy to use to use, the new (March 2021) update works wonderful. It's pretty seamless with shopify. One super important thing I'd like to mention is the customer service is top notch!! They reply super fast and follow up right away. Highly recommend trying message mate out with Shopify.

Plus de 2 ans d’utilisation de l’application
Modifié le 31 mai 2020

Very fast and responsive support team and an easy to use interface that allows quick communication with customers.

Spexton Custom Jewelry
Plus d'un an d’utilisation de l’application
27 avril 2017

Absolutely the best app I have downloaded for my shop! Can't tell you how many sales we've gotten from speaking to customers on Message Mate. The convenience of having answer questions from your phone is a life saver. Downloading this app is a no brainer :)

Plus de 5 ans d’utilisation de l’application
25 mai 2017

Message Mate is a great app with an easy interface for customers to ask quick questions or engage in longer conversations - usually about product advice or recommendations. A very high percentage of our inquiries result in an immediate online sale or direct order through the Shopify draft order system. Selling specialized products to a wide variety of ages, we find our customers enjoy the informal, personal, timely and non-threatening nature of dialog via text.

Plus de 4 ans d’utilisation de l’application
26 septembre 2018

Customers want quick answers and instead of taking lengthy phone calls we use this app and messaging makes it easy to boost sales and assure your customers you are always there.
Excellent app 10 stars

Plus de 2 ans d’utilisation de l’application
14 décembre 2018

I switched from live chat to message mate because it's simpler to manage, easier for our customers to text us right from since 83% of our traffic is mobile and simply works. The Message Mate team has been super easy to work with and have even helped us with other business advice outside of their own app. When a vendor goes above and beyond to ensure their clients are successful, that's a winning team!

Heyday Footwear
Presque 2 ans d’utilisation de l’application
11 mai 2017

makes dealing with small issues the customer is having fast and easy! Deff gets me more sales!!

Cherie Devilles Play Room
Plus de 3 ans d’utilisation de l’application
3 mai 2017

An extremely helpful app for any e-commerce! I love having this service as an option for our customers to contact us, rather than email or voice. Text messages can be routed to your cell, or we can respond to to the text via email. This way I never miss an opportunity to connect with my customers. A must for any online business on the go!

Zen Threads
Presque 3 ans d’utilisation de l’application
Modifié le 13 mai 2019

Best chat app if you do customer support yourself. It has a modern pop-up help button, it disguises your real phone number, and simply forwards text messages to your actual phone where you can just text back to respond. It's the easiest way to help customers.

Would you rather have to open a 3rd party app or your laptop to help someone out? Instead, you can just get a text and respond immediately. This is the best chat app out there. Convenient for you and for the customer. Honestly, I use it on every Shopify store I run and any I will open in the future. Customers absolutely love it because they almost always get an instant response from me (Unless I'm sleeping obviously) tough to beat that.

Super easy to set up, easy to customize, choose your area code, help customers directly from your phone. This isn't a fake review, this app is literally just that dope. If you aren't using Message Mate as a solo-entrepreneur you are making a mistake.

**Update** I had to use their customer support. You just text a phone number and instantly connect with a real human. You tell them your problem and they fix. My issue was fixed within 10 text messages back and forth.

U-Neek Boutique
10 mois d’utilisation de l’application
Modifié le 19 janvier 2016

This app is a great addition to my store. It allows my customers to text me with quick questions and it allows me to reply back to them instantly, via text, on the go, and it doesn't reveal my phone number. I wanted the app to appear only on mobile devices and Message Mate customer service did not stop until they found me a solution. They respond quickly to emails and are very attentive to your needs.

Elite Financial
Environ 2 ans d’utilisation de l’application