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When its working its great but 90% of the time the app wont load or show me the calendar and so Ive missed several appointments, theres no way to contact for help either through the help button.
We are sorry to hear about this issue. The problem is resolved by simply clearing your browser cache. We offer help through the app and you can reach us from several touch points within your Shopify admin. You did send us a message regarding this matter and we replied directly via email.
They made an update to the app, now it doesn't work and their support is non existent. It says that they reply in 3 minutes or less, it's been over 12 hours and nothing. I wrote to them during business hours and so far no word from anyone on their team. Prior to their update, the app was ok, and it did what it had to. Now it doens't work at all, so even when peopel do schedule a call you can't see it and you end up just getting angry customers saying that no one is calling them. Stay away from this app.
We’re glad to let you know that the recent issue has been fully resolved. The app is now functioning properly, and all scheduled calls should be visible as expected.
We sincerely appreciate your patience and understanding, and we’re committed to ensuring a smooth experience moving forward.
Thank you for your feedback!