SLOT Scheduling & Booking App , 145 avaliações
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I'm using this app to schedule appointments for my clients. I wasn't completely sure if I had properly set up my appointment scheduler but Clark helped me and had me up and running in a few minutes! Thanks Clark!!
The app support has been incredibly helpful in getting things just how I wanted them on my site! I really like the app so far.
Clark is great and helped get the app up and going. The boutique does birthday parties and I wanted to offer our customers online booking. However, at this time we have outgrown this app. It could use a calendar feature and ability to pay a deposit at time of booking. As well as some other feature that competitors are offering. We are simplifying our booking process and this app isn't a fit anymore.
Great experience! Needed some guidance setting everything up and Clark was super helpful and patient. We really appreciate it^_^!!
We just installed the app and had a very helpful experience with the support team. They were able to help get us set up exactly how we needed it. Highly recommend!
Just getting started using this app: the interface seems simple enough, so so far, so good! I had a few questions, so I used the chat button to talk to Clark, who was super helpful and got things sorted for me quickly. Definitely recommend trying out this app and seeing how it can work for you.
The customer support is very good, the app is kind of hard to grasp yourself. Overall very happy with the app and what it offers.
I am using this app to schedule click & meet appointments for my shop. Works great! Quick customer support.
Customer service has been great, had a few problems with the app but its really easy to navigate and all problems have been fixed for me by the amazing customer service team
I was attempting to use this app to integrate appointments for my studio. Set up was difficult due to the lack of instruction, demo, or help pages available for users. Once that was finally figured out- there were other issues with clients being able to check out without paying, and check out by paying and not scheduling. Schedules were not populating accurately and the help chat takes way too long to respond- not answering vital questions. For example- how can I add appointments on the back end of the above happens- to make sure the time is blocked off and make sure that clients have their appointment locked in. No response- or delayed response that takes 3 hours to get an issue resolved. I’m really not happy with this app and will be looking elsewhere. I understand that there are issues with new apps- however these things are the basic functionality- book an appointment and pay at check out for your selected date and time. This is not what happens currently. I hope they fix it soon!
We provide support during our normal business hours here in California. Upon review, we found that several of your questions came into our support queue when we were closed.
We do offer several ways to integrate scheduling into your store but we can not force customers to complete checkout we simply guide them along and towards checkout. We suggest providing some guidance on your product pages that state your policies around scheduling and payment receipt.