Messenger channel

Messenger channel

door Shopify

Sell products and provide customer support from Messenger.

3.8 van 5 sterren(63 recensie)

Sell more with Messenger

Sell products from your Messenger chats and let customers check out without leaving the app.

Keep customers updated

Automatically send customers detailed order status updates in Messenger.

Provide customer support

Add the Message Us button to give shoppers an easy way to start real-time conversations while they browse your products.


Over Messenger channel

Sell on Messenger

The Messenger channel adds your products to a menu that shoppers can purchase from while chatting with your Facebook Page. Shoppers that browse your online store can use Messenger to ask questions before and after purchase. At checkout, customers can opt-in to get updates on the status of their order in Messenger.

With Shopify and the Messenger channel, you can:

  • let shoppers browse products and make purchases from your Messenger chat
  • send automated order updates to customers from Messenger
  • customize the messages, buttons, and menu item titles that shoppers interact with
  • add a “Message Us” button to your online store and have real-time conversations with shoppers (requires online store)
  • provide support to customers with questions about their purchase
  • fulfill Messenger orders from Shopify
  • track Facebook sales using your sales channel overview and Analytics pages

Eligibility requirements

  • To use the Messenger channel, you need admin access to the Facebook Page where you send and receive messages.
  • Automated order updates require selling in a currency supported by Facebook.
  • The Message Us button requires the online store channel.

Learn more about selling on Messenger by visiting the website in the "Sales and support" section of this page.

Mediagalerij

Ondersteuning

  • Veelgestelde vragen
  • Privacybeleid
  • 1 (888) 746-7439
  • support@shopify.com

Prijzen

Gratis

Algemene beoordeling
3.8 van 5 sterren
Gebaseerd op 63 recensies

  • 5 van 5 sterren
    60% recensies zijn 5 sterren
  • 4 van 5 sterren
    8% recensies zijn 4 sterren
    (5)
  • 3 van 5 sterren
    3% recensies zijn 3 sterren
    (2)
  • 2 van 5 sterren
    8% recensies zijn 2 sterren
    (5)
  • 1 van 5 sterren
    21% recensies zijn 1 sterren

Meest recente recensies

VAST

i install it and spent my time to discover the notifications is stopped in my facebook and mobile..this is very critical point

CARLETT SHOPPING TROLLEYS AUSTRALIA

Can't rate an app that can't connect!
In Shopify is says enabled, spent the whole day yet again on messenger with Facebook and they say not connected...
Yet Shopify say don't worry it's connected - Really!
EPIC FAILURE SHOPIFY - I am paying for a subscription that dosen't connect to FACEBOOK, INSTAGRAM, MESSENGER, EBAY about to abort mission!

Antwoord van ontwikkelaar

3 september 2019

Thank you for sharing this feedback with us. I would like to look into your account and previous conversations with our team to see what I can do to help out. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

ToysAaack

When it works, it's actually great. My issue is with Chrome compatibility of the "Message Us" feature. For some reason, when a visitor using Chrome clicks on the "Message Us" button, it does not direct to messenger/messenger app & just stops loading. I really hope this gets fixed. 100% of my sales inquiries happen on Messenger, and this would have been a great feature if it actually worked in all scenarios.