レビュー (86)

総合評価
4.4
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の9%は1つ星です
2018年12月4日

It does exactly what it says, and is straightforward and simple setup, simple UI, GREAT APP!

SL Global Collection
シンガポール
アプリの使用期間:13日
HulkApps.comが返信しました 2019年3月7日

Glad you like our app. Thanks for your support.

編集日:2019年6月27日

Update: I had to get the Pro plan to continue using the app as I intended, but I've not been able to edit and upload essential data for two days now because the app is down. I have yet to receive feedback from the developers.

Original: App developers removed the ability to add URLs as metafields in the free version. Now I'll have to uninstall because I can no longer use it.

Rustans.com
フィリピン
アプリの使用期間:8ヶ月
HulkApps.comが返信しました 2019年3月13日

There is going to be a release very very soon for adding and deleting metafields globally, so watch out this space for more.

2018年12月7日

I have used Hulk Apps twice now, and the customer support & hands-on technical support is phenomenal. I look for reasons to use them! They were very helpful with our store for our link through to Amazon affiliate sales and customizing buttons conditionally. Highly recommend!!

Pacific Wild
カナダ
アプリの使用期間:12日
HulkApps.comが返信しました 2019年3月7日

Oh my god, we're speechless! So proud to have merchants like you in our Hulk family.

2019年12月18日

Amit and the rest of the team at Hulk have gone out of their way to help us launch the first iteration of our Shopify site. Metafields Custom Field Master is a well organized, extremely powerful tool for customizing all aspects of your site. Highly recommended!

Fantoga
アメリカ合衆国
アプリの使用期間:11日
HulkApps.comが返信しました 2019年12月19日

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad Amit & team were able to help you out with getting your store ready to be launched. :-)

We've got some top-notch customer support here at HulkApps and we're glad you chose us! Best of luck with your business! We look forward to seeing your continued success.

2019年6月7日

An absolutely unhelpful and unprofessional team! Since I didn’t find the app worthy, I asked the HulkApp team to provide me with instructions to remove the app and the residual codes from my store. In return they asked to me give FULL ACCESS of my store, including customers, orders, dashboard and everything else. When I asked for the reason, they disappeared. On again raising this up, they refused to send me the steps to remove the app and insisted on giving FULL STORE ACCESS. Been a week since my request but there seems to be no solution and now they have literally vanished with no email/communication.

Hipbuster
アメリカ合衆国
アプリの使用期間:6ヶ月
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2021年2月13日

Great app and amazing communication! The Hulk team were on it any time I needed assistance. Really refreshing in today's world! Highly recommended.

Bromelia Swimwear
アメリカ合衆国
アプリの使用期間:8日
HulkApps.comが返信しました 2021年2月15日

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

2019年7月3日

We use this metafields app to launch our Shopify Plus store. We are running into many issues. The app has gone down for an extended period of time. The app has also had bugs that we are waiting on them to fix. We are on day 7 of waiting on the fix and it is impacting our business. I cannot recommend this app.

Frances Valentine
アメリカ合衆国
アプリの使用期間:5ヶ月
HulkApps.comが返信しました 2019年7月4日

Hi there,

Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently).

We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs.

We are actively working to improving the experience merchants have with us and will continue to do so.

We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it.

However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.

2018年6月19日

this app is a musthave in your store ! Support is very helpful, kind and fast

Gastro Deals
ドイツ
アプリの使用期間:5日
HulkApps.comが返信しました 2019年3月7日

Thank you so much for the kind words. Hope you enjoy our app as much as we did building it :)

2020年5月6日

Great app and even better support. New to shopify and not only was support really responsive, without even asking they wrote the code I needed and I only had to apply the visual formatting. Great experience so far!

Wheels of Bloor Online
カナダ
アプリの使用期間:4日
HulkApps.comが返信しました 2020年5月7日

Hey there, thanks so much for writing us a review; we're so happy to hear you're loving our Metafields app!

Feel free to contact us whenever as we are always standing by to help.

2019年7月3日

Quite disappointed with this app. The app has been down multiple times in the past week, so we are unable complete our product details.

Mossman AU
オーストラリア
アプリの使用期間:2ヶ月
HulkApps.comが返信しました 2019年7月4日

Hi there,

Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently).

We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs.

We are actively working to improving the experience merchants have with us and will continue to do so.

We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it.

However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.