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Doesn't work with all themes. I specifically asked if it would work with my theme, gave them access to my store and everything. They said, yeah, totally! One week of designing the menu later, oh your theme is outdated and it doesn't work. Thanks.
Much has changed since 2017.
1) We can’t guarantee that Meteor Mega Menu works with all themes due to the nature of the Shopify ecosystem (especially if a theme is not current), but we've made several improvements to make the installation process as seamless as possible for any shop.
2) Our developers spend a considerable amount of time and effort to support virtually any theme on Shopify, but sometimes there simply isn’t a way to make them compatible.
3) Our support team has always (and will always) do everything we can to help get Meteor installed and working properly. If there are theme issues we cannot fix, we will gladly refund any payments we have received (although we should be able to determine this before your free trial ends)
Well built app, lightweight, great styling out of the box and excellent support. Tried a few before this one and this was definitely my fav.
I tried to use this app for a week and consistently had issues with images populating and collections showing up. No matter what I did nothing worked. The app wouldn't update, and photos wouldn't show up either. It's a shame the menus also aren't customizable. I am so upset because this is one of the few apps that use the font that is on your website locally. I wish they had a customer service support that is over voice because the message support just isn't enough.
I'm so sorry for the disappointing experience. The menus are actually quite customizable, and our team is standing by to help you implement your vision once we receive some more information from you. :)
Won't let me select the free plan. Have never used this app before but it asks me to delete menu items before downgrading. Very unprofessional app! Deleted.
Hey there, looks like you installed the app in 2018 and we still had some old menus stored for you.
We're happy to help get you on the free plan if that's what you want. We just need to make sure menus that aren't included on the free plan are removed from your store.
We're always happy to help if you reach out to support@heliumdev.com
PROS:
- A++ Support
- Clean and nice menu designs.
- Good technical implementation and easy to use
CONS:
- Limited only to 8 templates, even with the most expensive plan
- Existing templates have pretty basic customization options
Thanks for the honest, helpful feedback! FYI, the Premium plan does support CSS styling for more advanced customization/styling options. 😊
meteor mega good mega menu created and easy thank you! Very nice app and menu mega menu is very easy to make
Glad to hear it was an easy and effective solution for you. Cheers!
I have tried multiple apps which is too complicated and does not work. This one is the first and the best app I have seen so far which works and basically does everything for you. No coding needed. 5 stars for sure.
Thanks so much for the thoughtful review! We really appreciate your feedback. Be sure to reach out to our support team if any questions come up :)
Poor instructions. Video do not work .etc.
Was suggested to me by a Shopify Expert and is decent but didn't fit my needs. There's another similar paid app I prefer at this time.
www.gottacollectemall.com
cant do much of anything without premium. could not get basic free menus to import into my theme properly, not going to pay to find out implementation won't work.
Hi Little Colorado-- it looks like you have a custom Shopify theme, so this isn't an issue with your plan. Please reach out to support@heliumdev.com to see if we can help you get that menu attached. 👍