Recensioni (297)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
12 maggio 2021

cant do much of anything without premium. could not get basic free menus to import into my theme properly, not going to pay to find out implementation won't work.

Little Colorado
Stati Uniti
Circa 9 ore di utilizzo dell’app
Helium ha risposto 12 maggio 2021

Hi Little Colorado-- it looks like you have a custom Shopify theme, so this isn't an issue with your plan. Please reach out to support@heliumdev.com to see if we can help you get that menu attached. 👍

Data modifica: 1 gennaio 2021

Didnt work for me when I would publish my changes, very frustrating & dont recommend. Worked with this one app for hours but every time, my published changes would not apply.

WonderWorld Beauty
Stati Uniti
Circa 5 ore di utilizzo dell’app
Helium ha risposto 4 gennaio 2021

I'm so sorry you had a frustrating experience!

Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.

Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 1 business day!

Give our support team a chance to help-- you won't be disappointed 😊

15 dicembre 2021

I installed this app and at first it seems okay, and seem to have trouble making more mega menus and I noticed there is a limit.. I decided to uninstall and noticed the loads of code still left on on store. Extremely annoying, once removed I still had an error come up on every page load. I managed to find the small piece of code causing the error. It was pretty frustrating to be honest.

Force of Life
Regno Unito
9 minuti di utilizzo dell’app
Helium ha risposto 16 dicembre 2021

Thanks for the feedback, and sorry for any trouble caused!

The app does in fact require a paid plan if you wish to create more than one mega menu. There's a built-in uninstall tool in the app admin that can be used to remove app code from your store's theme, and we also have uninstall instructions documented in our help center (linked below) if you happen to delete the app from your store before removing the code.

http://help.heliumdev.com/en/articles/3163457-liquid-uninstall

We wish you the best of luck! Feel free to reach out to our Support team at support@heliumdev.com if you need anything from our side 😊