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Brett, the tech support assisted my well. Thanks. Great support is part of a good product.
"Great support is part of a good product." We couldn't agree with you more 💪🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.
The menu has been working well so far, and the support has been helpful and responsive. However, there is a drawback: the app is not fully multi-region compatible, as it can only automatically translate exact titles when using the Translate & Adapt app. Nonetheless, overall experience has been great.
Thank you for taking the time to leave this helpful review! 😊
Regarding the multi-region compatibility issue, thank you for your feedback. This is a feature that we're hoping to add in the future 💪🏼
The application is easy to setup, looks good and feels good. But only problem is that it does not work well with Translate & adapt application. It doesn't allow fully translate the main-menu to different languages.
I enjoy the ease of using this app. I did have an issue where I had made changes to the navigation menu on the Shopify side after I already had made the Meteor menu. I could not re-import from Shopify, so I had to delete all of the menus and the import the same way as the first time setting up the app. Josiah from Meteor was extremely helpful in pointing this out. Looks like they may work on some integration upgrades in the future.
It's great to hear that our customer support team was able to clarify the import process.
And yes, we are constantly improving Meteor Mega Menu and your feedback is invaluable to what and how we develop. Thank you for taking the time to tell us how we're doing 😊
Love that there is a free version that does what I need it too! The interface is a little confusing, but overall I'm satisfied.
We appreciate your honest review! Be sure to reach out to our support team if you need any assistance 🤗
I'm a total newcomer to the Shopify scene, and was really bummed out when I found out I couldn't use a double dropdown menu on my current theme. I downloaded this app, which was recommended by Shopify and had a little bit of trouble understanding how to implement it with my old navigation menu at first. I reached out to the support team and they were extremely helpful (and patient) while we worked together to transfer my new menu to the bacon app. I would love if it had videos that helped with the set up process, but the photo tutorials are super awesome and helpful. Happy with my experience (:
The layout is super user-friendly once you play around with it for a few minutes, and the support is even better
Thanks for taking the time to leave us a review! We appreciate your business
Change one star to 4 stars
APP is easy to use
But like another comment, if you want to get the fast response, you need to write here not by email. That's why I do not give 5 stars.
Hi again 👋 we still don't have any record of you reaching out from your shop email. It's possible your message got caught by a spam filter, but we looked and couldn't find it.
Using the app's chat widget is a guaranteed way to get in touch with us; you'll get a response within 24 hours M-F (and usually much faster than that) 😊
good way to add dropdown menu quickly...................................................................................................................................................................................................................................................................................................................
PROS:
- A++ Support
- Clean and nice menu designs.
- Good technical implementation and easy to use
CONS:
- Limited only to 8 templates, even with the most expensive plan
- Existing templates have pretty basic customization options
Thanks for the honest, helpful feedback! FYI, the Premium plan does support CSS styling for more advanced customization/styling options. 😊