Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
18 mei 2018

Well built app, lightweight, great styling out of the box and excellent support. Tried a few before this one and this was definitely my fav.

Otimo Products
Verenigde Staten
Ongeveer 3 uur gebruiken de app
2 april 2022

I tried to use this app for a week and consistently had issues with images populating and collections showing up. No matter what I did nothing worked. The app wouldn't update, and photos wouldn't show up either. It's a shame the menus also aren't customizable. I am so upset because this is one of the few apps that use the font that is on your website locally. I wish they had a customer service support that is over voice because the message support just isn't enough.

Faerine's Forge
Verenigde Staten
3 dagen gebruiken de app
Helium heeft geantwoord 3 april 2022

I'm so sorry for the disappointing experience. The menus are actually quite customizable, and our team is standing by to help you implement your vision once we receive some more information from you. :)

15 december 2022

Won't let me select the free plan. Have never used this app before but it asks me to delete menu items before downgrading. Very unprofessional app! Deleted.

XBODY UK
Verenigd Koninkrijk
2 dagen gebruiken de app
Helium heeft geantwoord 15 december 2022

Hey there, looks like you installed the app in 2018 and we still had some old menus stored for you.

We're happy to help get you on the free plan if that's what you want. We just need to make sure menus that aren't included on the free plan are removed from your store.

We're always happy to help if you reach out to support@heliumdev.com

Bewerkt 8 juli 2020

PROS:
- A++ Support
- Clean and nice menu designs.
- Good technical implementation and easy to use
CONS:
- Limited only to 8 templates, even with the most expensive plan
- Existing templates have pretty basic customization options

My Dear Kitty
Verenigde Staten
2 dagen gebruiken de app
Helium heeft geantwoord 9 juli 2020

Thanks for the honest, helpful feedback! FYI, the Premium plan does support CSS styling for more advanced customization/styling options. 😊

8 november 2022

meteor mega good mega menu created and easy thank you! Very nice app and menu mega menu is very easy to make

rugresources
India
Ongeveer een uur gebruiken de app
Helium heeft geantwoord 8 november 2022

Glad to hear it was an easy and effective solution for you. Cheers!

2 december 2019

I have tried multiple apps which is too complicated and does not work. This one is the first and the best app I have seen so far which works and basically does everything for you. No coding needed. 5 stars for sure.

Markens Grøde Naturkost
Noorwegen
Ongeveer een uur gebruiken de app
Helium heeft geantwoord 27 december 2019

Thanks so much for the thoughtful review! We really appreciate your feedback. Be sure to reach out to our support team if any questions come up :)

15 oktober 2017

Poor instructions. Video do not work .etc.

Sbteq Llc
Verenigde Staten
Ongeveer 13 uur gebruiken de app
6 september 2016

Was suggested to me by a Shopify Expert and is decent but didn't fit my needs. There's another similar paid app I prefer at this time.

www.gottacollectemall.com

Safari Zone
Verenigde Staten
Ongeveer 9 uur gebruiken de app
12 mei 2021

cant do much of anything without premium. could not get basic free menus to import into my theme properly, not going to pay to find out implementation won't work.

Little Colorado
Verenigde Staten
Ongeveer 9 uur gebruiken de app
Helium heeft geantwoord 12 mei 2021

Hi Little Colorado-- it looks like you have a custom Shopify theme, so this isn't an issue with your plan. Please reach out to support@heliumdev.com to see if we can help you get that menu attached. 👍

Bewerkt 1 januari 2021

Didnt work for me when I would publish my changes, very frustrating & dont recommend. Worked with this one app for hours but every time, my published changes would not apply.

WonderWorld Beauty
Verenigde Staten
Ongeveer 5 uur gebruiken de app
Helium heeft geantwoord 4 januari 2021

I'm so sorry you had a frustrating experience!

Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.

Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 1 business day!

Give our support team a chance to help-- you won't be disappointed 😊