Microsoft Channel

I was hoping to run ads on Microsoft. In fact, I was excited to reach millions of potential customers.
It's been almost two weeks. I've spoken with numerous Microsoft support staff and my account is still locks and the account is still being verified.
I've submitted all the required documents, multiple times. I've asked for the documents to be reviewed by support to ensure that they are in good order.
Microsoft support, while very professional and polite, can only recite policy back to me. It's interesting. I can copy the policy into a txt doc. upload it into the Microsoft web browser and have it read the policy for me.
I'm confused as to what Microsoft support's job is.
Rather than create a framework that supports my business, Microsoft has created an obstacle course.

Don't count on it.
When setting up an ad account with Microsoft plan for a 3 to 5 day account verification process.
In addition, you might get your account banned on the day you set up your account, for apparently no reason. In order to get unblocked, you must wait an additional 7 to 10 days.
It appears that most people have a smoother onboarding. Just be aware that things can go sideways.
when setting up an account you get a marketing strategist that helps you out. In my case I need an account manager to unblock me.

Awful, trying to connect to Microsoft is a nightmare. I'm not going to bother after trying 5 times. You can keep this app

I need to update this review. The App cannot even open in my Shop channel, I cannot get ANYONE to answer any questions, and it does not look like this app even works at all.

This app is beyond garbage. I prefer Google, but figured I would give Microsoft a try and this app does not integrate well with Shopify whatsoever. Literally every button that was clicked would cause the app to crash. I tried to run an ad campaign and input my card and it crashed 5x in a row, which led to my account being locked. I tried to unlock my account by submitting my ID and the upload crashed several times in a row. Then they suspended my account and said we were being "suspicious." Yeah, not thanks. I will keep my advertising on Google and Facebook.

Cannot Connect Microsoft Account, It wont send the code to my email address to sign in.

Just wasted my time. I spent 56 minutes with an Microsoft "expert" for nothing. He wasn't able to make it work.

Leider nicht sehr stabil die App. Habe mich mal mit einem falschen MS Account eingeloggt, seit dem kommt nur ein Screen der mich drauf hinweist dass mein Account nicht aktiv ist und versperrt jede Einstellungsmöglichkeiten. Support hat nicht wirklich eine Ahnung für was die supporten - scheint ein allgemeiner MS Support zu sein - und neuinstallation hilft wohl auch nicht. Schade

Does not work. It tells you to login with the account you just used to log in. It repeats forever and you cannot ever fix it.

can't get my info up

After days of working with customer support, this channel still isn't working. In normal MS fashion, the software is cumbersome to setup and doesn't work properly. Error messages are ambiguous and the setup directions are incomplete. The time it has taken to set up this one channel has been more than all the other combined. The only thing that make me keep trying it the conversion rate through bing is higher than google for my shop. I'll try a few more days but at some point, I will give up.