Microsoft Channel

Does not work. It tells you to login with the account you just used to log in. It repeats forever and you cannot ever fix it.

goog

The live support really helps my setup.

can't get my info up

I appreciate the ease of use and efficiency. Helps us small business owners thrive. It's great to have that support.

Update: I have now spent several hours appealing and calling support. They don't have any real people that work in the department. I would watch out for this app because they are taking a copy of your entire product catalog before they have even verified the account, and in my case they will not even get me a person to talk to. I feel like my data has been stolen from me and there is no one to talk to. I'm not sure what is going on with this app.

I setup everything and followed the directions exactly. Right after the account is setup I get an email saying the account is suspended and blocked for unusual activity... This is before I have even done anything at all other than to add a credit card to the account. It says that 1,000 plus variants are submitted and pending but if I click on anything in the account it says my access is blocked. I submitted some kind of appeal not sure what it was where it asked for my business documents. I get a response from support suggesting it will take 10 business days. This is just a time waster. Use Google Shopping and don't waste your time. The support wasted another 20 minutes without any result or changes. I will update my review if and when I can get the products to show up. I have no idea why they would do this when I followed the directions each step exactly! I also had a personal merchant account that I can access under my account without any problems. I am a shopify store with your Microsoft app... what in the world is the problem?

Once I got it set up it worked well. They did ask for additional documentation and having 3/5 day lead time to have your product feed approved seems a bit long. Also it’s unclear which of your assets get used initially . Over time it becomes more clear - it does require patience.

ts fast and simple

Finally got connected it’s a Great day!

It was easy to set up but beware that they might send you some scary message along the way to getting approved. They told me that I committed some serious infractions and violated all sorts of rules. I contacted support and they said that was normal for new accounts. They did end up approving me after a few days. If this happens to you it is probably nothing to worry about - just know this because it really was a pretty scary and threatening email they sent.