Microsoft Channel , 549 recensioni

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 62% delle recensioni ha 5 stelle
  • Il 16% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
29 novembre 2022

It’s been 8 days and my product still haven’t been reviewed. I don’t understand the delay. I missed Black Friday

Lovely-WomenWear
Stati Uniti
4 mesi di utilizzo dell’app
Microsoft ha risposto 30 novembre 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

4 aprile 2023

Absolutely awful. They just immediately ban businesses for no reason whatsoever. I deleted the app and will not use their products from this point on.

Freewheelin
Stati Uniti
Circa un mese di utilizzo dell’app
Microsoft ha risposto 5 aprile 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

Data modifica: 23 febbraio 2023

set up an account to launch my store. some thing went wrong i was told to delete it and redownload it and it locked my account. microsoft they said its permanently locked

Irfox Home
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Microsoft ha risposto 24 febbraio 2023

Thank you for your feedback. We are truly sorry to hear about the issues you are facing with the charges on your account. Please reach out to us at msftadsappsupport@microsoft.com so that we can better understand the issues you have been experiencing on our platform. We are committed to helping you get set up to start running your ads with Microsoft Advertising.

7 febbraio 2023

I literally opened an account with Microsoft, with a new Shopify store, new domain name, new email address, new everything. Minutes after creating the account it was temporarily suspended. Called about it, put in review, after almost a week and submitting drivers license, business license, and EIN from IRS my account was permanently banned for fraudulent activity in ads that I never got to run.

Would not recommend.

Deals By Alan
Stati Uniti
3 giorni di utilizzo dell’app
Microsoft ha risposto 10 febbraio 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Data modifica: 22 marzo 2023

Instantly disapproved within hours of installation, as well as "suspended" with no explanation, nor any ability to rectify the situation. Don't waste your time installing this thing.

No help from worthless chat, either. I get the same message other people have received.

WORTHLESS SUPPORT. No help whatsoever, no information on their "DECISION" to not allow my store on the platform. Clowns.

Fame Collectibles Fan Shop
Stati Uniti
1 giorno di utilizzo dell’app
Microsoft ha risposto 20 marzo 2023

Thank you for your feedback. We are truly sorry to hear about the issues you are facing with the charges on your account. Please reach out to us at msftadsappsupport@microsoft.com so that we can better understand the issues you have been experiencing on our platform. We are committed to helping you get set up to start running your ads with Microsoft Advertising.

6 marzo 2023

Microsoft is probably the worst company they blocked my business for no reason. Saying it was a security issue and then just blocking me after verifying.

Iva Lash
Stati Uniti
4 mesi di utilizzo dell’app
Microsoft ha risposto 14 marzo 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this

2 marzo 2023

App no longer works, and No feeds are generated. Only a blank screen loads. 5 days and Microsoft support have yet to respond to 3 tickets. It's useless.

DogTuff
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Microsoft ha risposto 14 marzo 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

22 aprile 2023

Signed up and set up account and added credit card and then went to log back in and was blocked. I contacted support and was told that my account was blocked for my life time without any explanation and absolutely right of appeal after "Serious and extensive" review (of all of 2 minutes). I have been an ad user on google for years without any issue. This is such poor business practice by Microsoft. No explanation? No right of appeal? Just NO and never apply again for the rest of your life. Horrible experience, am very upset, sorry but I take this personally and it is grossly unfair.

Pharmarcie.com
Stati Uniti
Circa un'ora di utilizzo dell’app
Microsoft ha risposto 24 aprile 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

19 dicembre 2022

I can't even complete registration because it says my country doesn't match. I am a U.S. citizen, located in the U.S., with a registered U.S. business. We both could have made money off this....one star.

House of Diamonti
Stati Uniti
3 giorni di utilizzo dell’app
Microsoft ha risposto 20 dicembre 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

30 dicembre 2022

If I could give no stars I would! I literally set up my account and the next day it was blocked and denied yet they can't tell me the reasoning for it. I SELL CLOTHES. What could be offensive about that?!?!?!?

Catch A Buzz
Stati Uniti
Circa 22 ore di utilizzo dell’app
Microsoft ha risposto 2 gennaio 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.