Microsoft Channel , 496 recensioni
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I waited 2 to 3 weeks while all my products remained "pending". I finally just deleted the app and moved on.
Thank for your feedback! We're sorry to hear that you're having a hard time with setup. We will have someone from our team reach out to you for additional support. In the meantime, please don't hesitate to reach out to us directly if you should have any additional questions at msftadsappsupport@microsoft.com.
Doesn't let you choose from your number of advertising account. It just auto-selects the first account under your microsoft account. What's the point of this app if I can't even select the right advertising account I want to use?
We really appreciate this feedback. I'm sorry to hear that you are facing issues when attempting to connect to your Microsoft advertising account. Please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.
This app doesn't even work, after setting up everything it constantly fails to launch a campaign. Pointless
We really appreciate this feedback. I'm sorry to hear that you are facing issues when attempting to create campaigns in the your Microsoft advertising app. We would like to understand the issues you are facing better. Please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.
Can't connect merchant center store to shopify. Keep getting an error that says "duplicate store name". Contacted shopify support, they said it was on Microsoft's end. Contacted Microsoft support and they had no clue what to do. The solution given to me from the support agent was "Change your store name". Yeah I'm not going to change my store name that I use across all platforms because there is a technical problem with your application. What a joke. Also all products just show pending for weeks at a time. Don't waste your time with this app.
Thank for your feedback! We're sorry to hear that you're having a hard time with setup. We will have someone from our team directly reach out to you for additional support. In the meantime, please don't hesitate to reach out to us directly if you should have any additional questions at msftadsappsupport@microsoft.com.
no way to complete the setup via shopify. cannot set target country or default language. at present it is useless
Thank you so much for your interest in the Microsoft Advertising app. It looks like you are in a region we do not support. At this time, this app is only available for U.S. and Canada. However, you can get set up with Microsoft Shopping campaigns here: https://about.ads.microsoft.com/en-us/solutions/ad-products/shopping-campaigns.
We have since limited the availability of the app to just U.S. and Canadian markets. We are hoping to expand the app into all Microsoft Shopping campaign eligible markets in the near future. If you should have any additional questions, please reach out to us directly at msftadsappsupport@microsoft.com. We apologize for any inconvenience this may have caused you.
This freaking company has declined my Shopify store stating the store is HIGH RISK to other advertising companies/customers. This is ridiculous and it didn't take few seconds to set it up but more like an hour plus 2 hours of trying to fix the issue. Nobody needs this shitty platform/app when you can advertise using FB, Google, Bing, etc. Perhaps this is why this platform/app has such bad reviews and will get more of them coming up. Stay away!!
Thank you for sharing your feedback with us. I apologize that you've faced some difficulties while using our app. Our Team has been looking at the scenarios you described in your feedback. There have been changes made which should help with the issues you have mentioned.
Moving forward you shouldn't experience the same difficulties with Microsoft Advertising. If there is anything else we can assist with please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.
The app is available in only the US and Canada. This is pretty poor considering Microsoft's resources.
Thank you for your feedback. I'm sorry that the app isn't currently available in your market. We hope to make this available to you as soon as possible so we can better assist you expand your business presence on our platform. Feel free to reach out to us with any additional questions at msftadsappsupport@microsoft.com.
Same problem as everyone else. No way to finish setup. The option to set target country and language within the app is greyed out, so setup can't be completed. No response from the developers when contacted, either.
Thank you so much for your interest in the Microsoft Advertising app. It looks like you are in a region we do not support. At this time, this app is only available for U.S. and Canada. However, you can get set up with Microsoft Shopping campaigns here: https://about.ads.microsoft.com/en-us/solutions/ad-products/shopping-campaigns.
We have since limited the availability of the app to just U.S. and Canadian markets. We are hoping to expand the app into all Microsoft Shopping campaign eligible markets in the near future. If you should have any additional questions, please reach out to us directly at msftadsappsupport@microsoft.com. We apologize for any inconvenience this may have caused you.
Encouraged to set it up via marketing in my shopify store only to find it impossible to set up despite me already having a Microsoft advertising account. After a lot of button clicking I discovered it was not for UK use so a complete waste of my time. Ideally should not be told to set it up if it's then incompatible.
Thank you so much for your interest in the Microsoft Advertising app. At this time, this app is only available for U.S. and Canada. However, you can get set up with Microsoft Shopping campaigns here: https://about.ads.microsoft.com/en-us/solutions/ad-products/shopping-campaigns.
We have since limited the availability of the app to just U.S. and Canadian markets. We are hoping to expand the app into all Microsoft Shopping campaign eligible markets in the near future. If you should have any additional questions, please reach out to us directly at msftadsappsupport@microsoft.com. We apologize for any inconvenience this may have caused you.